Everything you need to know if you are attending Scotland’s RBS 6 Nations games at BT Murrayfield.
There’s lots to do before kick-off at every Scotland game:
The party then continues in the West Fan Village and in our Up & Under bar after the game!
This section answers the common questions on where you can get tickets from, picking up your tickets, using your season pass at games, reselling or upgrading your tickets or advice if you’ve now got something preventing you to coming to the game.
Getting a ticket
I don’t have a ticket; can I get one outside the stadium on the day?
Scotland v Italy is SOLD OUT. Scottish Rugby does not encourage supporters to purchase tickets from anyone other than official sources and we actively discourage the activities of ticket touts. Tickets sold on unofficial websites may be investigated and those seats will be cancelled.
Where can I buy match tickets?
Scotland v Italy is SOLD OUT. We do occasionally have tickets returned to us before the matches. If you are interested in receiving notification if/when we receive such ‘returns’, please register on our Waiting List here: http://www.scottishrugby.org/rbs-6-nations-2017-waiting-list.
Already purchased a ticket
Where do I collect my tickets/passes?
If you purchased tickets from an overseas address and didn’t pay for postage, your tickets will be held for collection at the Scottish Rugby Ticket Centre, Gate A, BT Murrayfield Stadium.
The Ticket Centre will have extended operating hours during the RBS 6 Nations period and will open from 10am to 8pm, Wednesday to Friday. If you are collecting on match day, the ticket centre will be open from 9am for Scotland v Italy until half-time.
As several thousand tickets will be collected on match day, there will be queues and we strongly recommend that you collect your tickets no later than two hours before kick-off. All tickets must be collected by the card holder with the card used to make the booking.
I’ve lost my tickets/my tickets haven’t arrived, can you reprint them?
If you have lost your tickets, or if you have not received your tickets by 2 working days before the match, please contact us by email on firstname.lastname@example.org or by replying to your confirmation email. This email should include your full details, the section and seat numbers booked and the reason you are not in possession of the tickets.
If your tickets have been posted to an old address, please try to make contact to retrieve the tickets before contacting us. Please note you may be charged for reprinting your tickets.
My print at home ticket hasn't arrived
If you have selected the print at home option and you haven’t received your e-tickets yet, please log on to your online account and resend the booking confirmation and the e-tickets should follow. Click on ‘My Account’, ‘Account History’ and then click on the booking and select ‘Resend’. If that doesn’t work, you can change the e-mail address and try sending it to a different account. If you still haven’t received the e-tickets please e-mail email@example.com.
I’m bringing my young child to the stadium
Children aged under two are admitted free of charge provided they sit on the parent or guardian’s knee. Matches are very busy events with large crowds and loud music so may not be suitable for very young children.
Baby changing units are available in the disabled toilets in the lower west stand (south corner) area and in the lower west stand (north corner) area. The doors are marked with baby changing signs.
There is also a parenting room, accessible from the concourse behind the east stand (north corner) – please ask one of our Blue Crew volunteers or a steward for access to the facility. There are two dedicated buggy drop off points within the stadium, please email firstname.lastname@example.org in advance to let us know you want to use this facility.
What do I do if I find someone sitting in my seat with the same ticket, or if there is a problem with my seat?
Contact your nearest steward, they are here to help you.
I have a season pass – how do I enter the stadium?
Scotland Season Pass holders must bring their pass to the stadium on each match day. The pass can then be scanned at any turnstile on entry.
Upgrading or reselling tickets
Can I buy and sell tickets anywhere else online?
You can buy and sell tickets using the viagogo Ticket Marketplace, Scottish Rugby's Official Secondary Ticketing Partner. viagogo is the world’s largest ticket marketplace, which allows people to buy and sell tickets safely and securely to events all over the world. Every ticket on viagogo’s marketplace is 100% guaranteed, meaning buyers can be confident they will receive the ticket they paid for in time for the event and sellers will be paid. viagogo doesn’t pay the seller until after the buyer has been to the event, a policy that has virtually eliminated ticket fraud.
I need to upgrade a concession ticket to a full adult ticket. What should I do?
Please contact the Ticket Services team on 0131 346 5160 (Monday to Friday, 10am to 5pm) with your ticket details and the staff will be able to help you. Whilst upgrades can be processed on match-days, we encourage supporters to do this in advance to avoid delays.
Please note, RBS 6 Nations Packages cannot be upgraded for one game only, you will need to upgrade for both games.
STUDENT TICKETS: Please be aware that concession checks will be carried out at the turnstiles, so if you're a student, remember your student card. We accept an in date matriculation card with a photo ID.
I have problems with my mobility; can I get assistance to my seat?
To make your match day experience as relaxing as possible, our match day stadium support team are able to meet you and assist you to your ticket location.
To request stadium support please e-mail email@example.com as early as possible and let us know what assistance is required or call the Ticket Centre on 0131 346 5160 (Monday to Friday, 10am to 5pm).
A limited number of wheelchairs are available to assist you on the day, please enquire for more information.
My mobility has been affected since I bought my ticket. What if I’m physically unable to get to my seat?
If there is any change in your circumstances, please contact the Ticket Centre (firstname.lastname@example.org) in advance of the match.
If this is not possible, we have a dedicated team inside the stadium that look after spectators with such difficulties and you should contact the nearest steward or blue crew member on the day.
Whether you plan to travel to BT Murrayfield by bus, train, tram, car or park and ride – we’ve got some useful links and information including the nearest stops to get off the bus, common answers about car parking and latest information on restrictions and closures.
Travelling by bus
Plan your journey by bus and visit www.lothianbuses.com. The following services pass close to BT Murrayfield Stadium:
1, 2, 22, 30 at Westerfield Road
3, 25, 33, 38 at Gorgie Road
12, 26, 31 at Corstorphine Road
AIRLINK 100 at Corstorphine Road
20, 21, 22, X38 at Corstorphine Road
900 at Corstorphine Road
You may experience some bus stop closures during and after the game, full details of service alterations can be found at www.lothianbuses.com.
Bus stop closures from 15:30 to 18:00 (Ireland and Wales)
Corstorphine Road from Murrayfield Road, West Coates, Haymarket Station, West Maitland Street and Shandwick Place: Lothian Buses services 12 26 31, AIRLINK 100, First Bus services and Citylink services will be unable to service these stops in either direction, alternative stops are unavailable at Corstorphine Road (West of Murrayfield Road) and at Queensferry Street. Stevenson Road: Services 1 2 22 and 30 will be unable to stop on Stevenson Road between 16:00 and 17:30, alternative stops are available on Ballgreen Road (services 1, 2, 22) or Gorgie Road (service 30).
Bus stop closures from 13:30 to 16:00 (Italy)
Corstorphine Road from Murrayfield Road, West Coates, Haymarket Station, West Maitland Street and Shandwick Place: Lothian Buses services 12 26 31, AIRLINK 100, First Bus services and Citylink services will be unable to service these stops in either direction, alternative stops are unavailable at Corstorphine Road (West of Murrayfield Road) and at Queensferry Street. Stevenson Road: Services 1 2 22 and 30 will be unable to stop on Stevenson Road between 14:00 and 15:30, alternative stops are available on Ballgreen Road (services 1, 2, 22) or Gorgie Road (service 30).Travelling by train
Visit www.scotrail.co.uk to plan your journey by train.
Travelling by tram
Edinburgh Trams runs a fast, frequent service to the entrance of BT Murrayfield stadium from locations such as Edinburgh Airport, Ingliston Park & Ride, Edinburgh Gateway and Haymarket.
Tickets must be purchased prior to boarding trams using the ticket vending machines at tram stops or on the Transport for Edinburgh App. Edinburgh Trams recommends purchasing return tickets to make your journey simpler. Return tickets are available from tram stop ticket vending machines with options available for both the city fair zone and the airport fair zone. Customers are requested to have their tickets ready for inspection at the gateline, which will be in place at the Murrayfield Stadium tram stop.
Full details on tram services can be found at www.edinburghtrams.com
Park and Ride
If you plan to use the Edinburgh Park and Ride, the following Park & Ride stops have links to BT Murrayfield or into the city centre.
Public parking at BT Murrayfield is now sold out for the RBS 6 Nations matches. This section includes information on vehicles allowed in the stadium, opening and closing times, disabled and parking and facilities
Where can I park?
Public parking at BT Murrayfield Stadium is now sold out for the RBS 6 Nations matches. Please see ‘Getting to BT Murrayfield’ for advice on travelling to the stadium.
I have a large vehicle; can I park in the BT Murrayfield car park?
The BT Murrayfield car park can accommodate vehicles no bigger than the size of a standard car or people carrier. Minibuses, coaches, motorhomes and similar are not permitted entry. In the interests of safety, neither dogs nor barbeques will be allowed in this parking area.
When does it open and close?
This car park is open at 10.25am for the Ireland and Wales 8.30am for Italy, all vehicles should arrive no later than an hour before kick-off (this is due to the large number of pedestrians making their way to the stadium at this time).
Can I park overnight?
Vehicles cannot be left overnight, as the trackway used to protect the playing pitches will be removed early on the morning after the game. The car park will stay open until 8pm at the Ireland and Wales games and 8.30pm at the Italy game.
What facilities are available in the car park?
You are welcome to ‘park and picnic’, by bringing your own food and beverages into the car park area to enjoy before and after the match.
Supporters should note that they are not permitted to bring alcohol from the car park into the stadium. Toilet facilities are available in the car park area.
Will I get back into the stadium if I have to return to the car park?
Please speak to the nearest steward in the West Fan Village if you need to pass in and out between the stadium and car park.
How quickly will I be able to leave after the game?
Due to the large number of pedestrians leaving the stadium by the west exit after the final whistle, drivers should be aware that there will be a delay of approximately 60 minutes leaving the car park.
Supporter safety is paramount so please heed the directions of the stewards on duty in the parking area and the police in the adjacent streets. Food, beverages and entertainment will be available at the stadium following the game and you are welcome to delay your departure by enjoying the facilities on offer.
Once you have left the stadium please ensure you make use of bus lanes in order to help keep the traffic moving and ease the congestion on the surrounding roads.
Is there parking for disabled supporters?
Parking is provided for disabled supporters on match days when a pass is applied for in advance. Please e-mail email@example.com with your request.
Where can I park my coach or minibus?
Coach and minibus parking is not available at BT Murrayfield Stadium.
Coaches and minibuses are directed to parking areas along the A8 Corstorphine Road. All coach and minibus drivers should approach BT Murrayfield from the A8 Corstorphine Road where they will be directed to park by marshals in orange jackets.
It is vital that drivers co-operate and follow instructions and directions to ensure maximum capacity. Coaches and minibuses should not arrive more than three hours before kick-off (11.25am for a 2.25pm kick off). The first vehicles to arrive will be parked nearest to the stadium.
Road Closures and Restrictions
Traffic restrictions may be implemented on nearby streets on match day. Visit the Edinburgh Council website for full details of traffic and parking restrictions.
After the Match
A queueing system will be in place for people boarding trains at Haymarket station. See 'Travelling by train' above or http://scotrail.co.uk/sport for more details.
To ensure pedestrian safety and to minimise traffic disruption, pedestrian diversions will be implemented around the Haymarket area following the match.
Those heading back into the city centre will be diverted left off the main road up Magdala Crescent to continue back into town. Please note that these diversions will not add any significant length onto your route and will have no affect to your journey times as delays to pedestrian movement will be reduced. Please note these measures are introduced for your own safety and the safety of other road users.
Only those who are travelling by rail from Haymarket Station will be permitted to continue walking along the main road towards Haymarket. Further assistance and instruction will be given to those patrons travelling by rail as they near Haymarket Station.
This section includes the items are allowed and not allowed to bring with you to the stadium, including the restrictions on the size of bag that is permitted.
Rucksack or suitcase
To ensure efficient entry into the stadium we advise spectators to not bring bags to matches unless absolutely necessary. Any necessary bags should be small in size, no bigger than 30cm x 30cm x 15cm and should be capable of being stored comfortably under your seat.
Large bags will not be permitted. We assume no responsibility for baggage within the stadium. All bags being brought to the stadium will be subject to a search, as a condition of entry.
Yes! The more Scotland flags brought to the stadium the better – just make sure the sticks are no more that 1m tall and there’s no ‘pointy bit’ on the end!
Small amateur cameras are permitted, but large professional cameras are not. By small, we mean pocket-size digital cameras or SLR cameras with zoom lenses no more powerful than 300mm. Tripods are not permitted.
Flask of tea or coffee or any other liquids
Flasks are not permitted. Bags will be searched on entering the stadium; the contents of any flasks will be tipped out and the containers will have to be left outside the stadium.
You may bring small amounts of food into the stadium for your own use. Large picnic hampers are not permitted.
In line with other major venues, only sealed plastic bottles of water or soft drinks up to 500mls can be brought into the stadium. No cans will be permitted.
Only mechanised air horns (blow-through or wind-up) are allowed inside the stadium. Pressurised containers are not permitted.
In the interests of safety only "replica" (i.e. non-bladed) Sgian-dubhs are allowed within the stadium. It is illegal in Scotland to have a bladed or sharply pointed article with you in public. For more information please visit, https://www.gov.uk/buying-carrying-knives
There are plenty of activities to enjoy at BT Murrayfield before the match, with lots of food and drink options available. Read about what’s available to you on the day.
We’re encouraging all Scotland supporters to back the team by wearing the national colours, whether it’s the latest replica shirt or simply a blue jumper, a woolly hat or something more extravagant. Get up-to-the-second Scotland info on Twitter @scotlandteam
We will consider all requests for PA announcements and ‘shout-outs’ which can be sent to Feedback@sru.org.uk. However, it is at the discretion of Scottish Rugby whether we are in a position, time permitting, to read them all out.
We have a wide range of food available around the stadium, changing on a game by game basis.
We’re very proud to promote the very best of Scottish. Look out for an array of local produce in the West Fan Village, open three hours prior to kick-off on match-day. Once again, we welcome Churchill venison burgers, alongside regular favourites Steve from Puddledub Buffalo Farm and Lorraine Carter’s Tomintoul Venison.
For more traditional fayre, look out for Alice May’s American style burgers, made with prime Linlithgow beef, or the Sizzling Squid offering the finest fish and chips and calamari.
If you’re looking for a warm drink Fairtrade bean to cup coffee is served in all areas of the stadium.
We offer a mix of draught bars and quick serve bottle bars around the stadium, including our upper concourses on the east and west.
They are found in all quadrants of the stadium, pouring Tennent’s Lager, Caledonia Best and GUINNESS®, alongside plastic bottles of Tennent’s Lager, Caledonia IPA, Magners Cider and Crabbie’s Ginger Beer. We have a full range of wine, both 750ml bottles and single serve 187ml bottles, as well as a selection of AG Barr soft drinks, such as IRN-BRU, IRN-BRU Xtra, ROCKSTAR energy drink and Strathmore still water. And, look out for Eden Mill gin available throughout the stadium, alongside their gin bar in the West Fan Village.
Make sure you visit The Caledonia Best Up & Under on the first floor, in the south west of the stadium, serving a full draught range of Tennent’s Lager, Caledonia Best and Magners Cider as well as a range of non-alcoholic drinks. Alternatively, our wine bar in the West Fan Village offers a range of Grand Marque champagne from Joseph Perrier and premium wines by the glass from producer Miguel Torres.
Our bars accept cash, with card payment facilities also offered in the north bar.
On arrival at the stadium, supporters will be entertained by a variety of musicians and entertainers in the stadium bowl and around the periphery. There will be a Family Zone located behind the South Stand and will feature a number of performers and activities such as face painters, photo opportunities with the Scotland, Glasgow and Edinburgh mascots.
West Fan Village
Join in the pre-match build up and carry on the post-match fun in our party zone. Situated behind the west stand, there is bar facilities, hot food and music. It will all be open again after the game, so avoid the queues in town and join in the banter here at BT Murrayfield.
After the match we will have the following matches showing on the big screens in the West Fan Village and north of the stadium;
After Scotland v Ireland
After Scotland v Wales
After Scotland v Italy
A souvenir programme will be available from sellers located around the stadium, priced £5; look out for the blue stands with digital boards above them.
Battery operated handsets with earphones allow you to hear the referee throughout the game. They are available from sellers located around the stadium, priced £5. If for any reason you have issues with your handset, please speak to someone at the Ticket Office in the East or one of the sellers located outside the Macron marquee at the North of the stadium or at the Macron store at the West.
The Scotland team is due to arrive at BT Murrayfield Stadium at approximately an hour and a half before kick-off on match day. You can welcome the Scotland players by congregating along the roadside or on the stairs and upper concourse immediately behind the west stand.
The Scottish Rugby Store, situated in the west stand (south corner), will be open from when hospitality turnstiles open until an hour after final whistle.
Marquees selling merchandise will also be behind the North and East stands (open from when general turnstiles open until an hour after final whistle).
Scottish Rugby wants everyone who comes to BT Murrayfield to have a great match day experience. Supporters are encouraged to be mindful of others while enjoying all that is on offer. Scottish Rugby does not encourage nor tolerate ‘booing’ of the opposition at any point during the game and asks all fans to refrain from engaging in this activity.
The stadium is situated in a residential area and Scottish Rugby asks you to please be mindful and respectful of local residents and their property when entering and leaving the ground. Please do not take any drinks with you when you leave, and please dispose of your rubbish in the bins provided.
Within BT Murrayfield, we’ve got available facilities and people on hand to help you – including first aid and our helpful blue crew who are happy to help with any information or assistance you need.
Information Point and Blue Crew Volunteers
An information point is available at the ticket office located opposite the East stand. Here one of our knowledgeable Blue Crew volunteers will be able to help you with any questions you may have about your day.
Alternatively, our blue-jacketed volunteers will be in position around the stadium to paint faces, hand out freebies and answer any questions about the game, the stadium and the events of the day.
Baby Changing Facilities
There are changing units in the disabled toilets in the lower west (south) stand area and in the lower west (north) stand area. The doors have the appropriate baby changing signs on them. There is also a parenting room, accessible from the concourse behind the east stand (north corner) – please ask one of our Blue Crew volunteers or a steward for access to the facility.
Changing Places Toilet
We now have a Changing Places Toilet available located in vomitory 7 next to the Macron shop in the South West corner of the stadium.
ATM cash machines are situated in the West Fan Village. You will not be charged for the withdrawal.
We have a full medical team on duty for your safety and wellbeing, including First Aid, paramedics and doctors. If you feel unwell, please contact your nearest steward, who will direct you to further help. The First Aid room is located at ground level in the south west corner of the stadium (near the Scottish Rugby store).
If you mislay property in the stadium, please contact your nearest steward. If you discover the loss after the event, contact our Facilities staff at firstname.lastname@example.org.