New Mobile Ticketing APP
As part of our ongoing drive to improve access, security and sustainability on Scotland matchdays, Scottish Rugby is now issuing all Scotland match tickets digitally via a new FREE Scottish Rugby Ticketing App.
This is the next step on Scottish Rugby’s digital transformation journey, which has already seen the launch of the new Virtual Venue facility to help you buy your Scotland tickets. Now, from the start of this season, all Scotland match tickets will be sent to the Scottish Rugby Ticketing App to be scanned at the turnstiles at BT Murrayfield for entry into the stadium. Your Scottish Rugby ticketing account, through which you purchased your tickets, will link your tickets to the new App using the mobile number registered to your ticketing account.
There’s an illustrated guide and a video showing how to download the app, where to find your tickets and how to transfer tickets to others in your group. In addition, you’ll find answers to a wide range of Frequently Asked Questions about the Ticketing App on the ASK Scottish Rugby section of the website.
Click HERE for the Guide
Click HERE for the Video
Click HERE for Frequently Asked Questions
What is mobile Ticketing?
Mobile match tickets replace the need for paper or print-at-home match tickets. Your mobile match ticket, displayed on your smartphone using the new Scottish Rugby Ticketing App, will allow you to enter events with a quick scan of the ticket on your App. As there should only be one ticket per device, all ticket holders (not just the purchaser) must download the app so they can receive their tickets from the purchaser in order to enter the stadium (excluding children or dependants). If you’ve bought a few tickets for family or friends, you’ll be able to transfer these tickets to each person in your group once they have downloaded the app to their smartphone.
Transferring tickets to your family and friends
All match tickets for Scotland fixtures at BT Murrayfield are being issued digitally using the new Scottish Rugby Ticketing app. As there should only be one ticket per device, all ticket holders (except children or dependants) must download the app so the purchaser can transfer their tickets to their devices in order to enter the stadium. Transferring tickets to your guests is quick and easy – you can view a short video explaining how to do this HERE and find answers to Frequently Asked Questions HERE
What games are being serviced via the new Ticketing App?
In this first season only Scotland match tickets will be delivered via the Scottish Rugby Ticketing App.
2022/23 Scotland Season Pass
Scotland Season Passes will not be issued on the Ticketing App this season. Season Passes will continue to be issued as credit card style passes for the 2022/23 Season and will be posted out to purchasers’ registered address on their Scottish Rugby Online Ticketing Account, shortly before Scotland’s first game, against Australia (Saturday 29 October 2022).
Edinburgh Rugby and Glasgow Warriors
Match tickets for Glasgow Warriors and Edinburgh Rugby games will not be issued on the Ticketing App this season and will continue to be issued via email. Season Tickets for Glasgow Warriors or Edinburgh Rugby will continue to be issued by post to the address registered on the purchaser’s Scottish Rugby Online Ticketing Account. This App does not impact Season Tickets.
What to do next: Going to the Autumn Nations Series?
If you have bought a ticket for Scotland’s forthcoming Autumn Nations Series games at BT Murrayfield, please log on to your Scottish Rugby Ticketing account and check the following:
- Make sure your mobile number is correct (see below for necessary format)
- Ensure the country in your address is correct
It is imperative that we have a mobile number to which we can send your digital match tickets. If you have bought a ticket for any of the Autumn Nations Series games, the first thing to do is check the mobile phone number on your Scottish Rugby Ticketing account through which you purchased your tickets. You MUST provide a mobile number to receive your match tickets. Your Scottish Rugby ticketing account will link your tickets to the new App using the mobile number registered to your ticketing account.
- Mobile numbers must be entered as a continuous mobile number (no spaces).
- If you are a UK resident, your number should start with 07. (Or, if you include the UK dialling code, start with +447).
- If you are based out-with the UK, please start with your country’s international dialling code with + at the start and no leading zero. For example, from Ireland this would be +353.
Please ensure the country listed in the mailing address on your account matches the country’s dialling code associated with your mobile. If the country in your address does not match the dialling code, the system will not recognise your mobile number. Please note: if you are resident in the UK, the country should read United Kingdom (i.e. not Scotland, England, Wales or Northern Ireland).
How can I download the App?
Download the app here
The Scottish Rugby Ticketing App is available to download now from the relevant app store for your device. You can find out everything you need to know about downloading the app HERE with further information available HERE in the ASK section of this website. We are encouraging all Autumn Nations Series ticket purchasers to download the app as soon as possible.
When will match tickets appear in the App?
If your mobile number and country of residence are correct on your account, your digital match ticket(s) will appear in the App on your mobile phone within 5-10 days of downloading the app. We encourage all ticket purchasers to download the app as soon as possible after launch. Tickets are being released for only one game at a time, in the order fixtures are played. Therefore if you have purchased tickets for more than one game (e.g. multi-match packages) please note they will not all arrive at the same time, but should appear your App by the week of the game at the latest.
How will Scottish Rugby use your mobile number?
As well as being an integral part of Scottish Rugby’s drive for improved sustainability, access and security, moving to a paperless ticketing system is part of our digital transformation journey to improve the supporter experience on matchdays. As with all our communications, you have total control over how your data is used. When you download the App you’ll be able to choose whether you want to be sent promotional text messages. If you don’t want to receive these, simply leave the option unticked and your mobile number will ONLY be used to send your digital ticket(s).
Find out more
Click HERE for the “Guide to Using Mobile Tickets”
Click HERE for the “Explainer Video”
Click HERE for Frequently Asked Questions