Tickets Terms and Conditions

1. Admission to the Ground is subject to the presentation of a valid ticket and adherence to these Ground Rules, the Bye-Laws of Scottish Rugby, the rules and regulations of World Rugby and any ticket conditions applicable to the match in question (the Rules). Entering the Ground shall be deemed to be an unqualified acceptance of the Rules.
2. Scottish Rugby reserves the right for it and its representatives, servants and agents or the police or stewards to eject anybody from the Ground if they do not comply with the Rules, if they do not comply with any lawful directions of Scottish Rugby, the police, stewards or any other representatives, servants and agents of Scottish Rugby, or their presence may be a source of danger, nuisance or annoyance to others.
3. Notwithstanding the above, Scottish Rugby reserves the general right to refuse admission to the Ground or to eject spectators from the Ground (acting reasonably).
4. All spectators will be expected to adhere to any instructions issued regarding hygiene, distancing and general conduct at the Ground on a match day.
5. Admission to the Ground may be at the designated point of entry which will be printed on each ticket. If such designated point of entry is provided, spectators must only attempt to enter the Ground at this designated point, or will risk being refused entry.
6. Spectators must only arrive at the Ground within the designated time window which will be printed on each ticket.
7. In the event that a spectator has purchased more than one ticket, they will be ‘lead booker’. Prior to attendance at the Ground, lead bookers will be asked to allocate each additional ticket to a designated spectator via Scottish Rugby’s digital ticketing app. Checks will be carried out at points of entry to ensure that the details provided during booking match up with the spectator in attendance on a match day, and in the event of any discrepancies, the spectator will be refused admission.
8. Spectators must ensure that they only enter the sections printed on their ticket, and sit only in the seat which is printed on their ticket.
9. Scottish Rugby operates a restricted bag policy. Please visit ask.scottishrugby.org for information relating to the event you are attending. There will be no bag storage facilities at the Ground, so spectators are urged to only bring such limited and necessary possessions as they can keep on their person. If a spectator is required to bring a bag on medical or childcare grounds, they should make themselves known to a steward upon arrival at the Ground and they will be directed to a specific entry point, where their bag will be searched.
10. Admission to the Ground may be denied or spectators may be ejected and liable for prosecution if they are in possession of:
    1. a controlled container capable of holding liquid which may be capable of causing injury if thrown. Sealed plastic bottles of water and soft drinks are allowed up to a maximum of 500mls as are plastic bottles containing liquids up to a maximum of 750mls if obtained from authorised outlets within the Ground;
    2. alcohol not obtained from authorised outlets within the Ground or are drunk;
    3. a firework or any article or substance whose main purpose is the emission of a flare or the emission of smoke or visible gas; or
    4. knives, weapons, dangerous or hazardous items including any such weapons carried as an element of national or religious dress. Possession may constitute a criminal offence and customers found to be in possession of such items will be referred to police.
    5. a banner or flag that bears material or slogans which are offensive, obscene, abusive or of a racist, homophobic or discriminatory nature. (or any banner or flag of any nature which has a stick or pole longer than one metre and thicker than 2cm).
11. Animals or livestock are not allowed in the Ground with the exception of guide dogs used for the purpose of directing the visually and hearing impaired. If you require the assistance of a guide dog, please let us know in advance by contacting the Ticket Office on to 0131 378 1600, or by emailing [email protected].
12. With the exception of authorised press or where photographs or recordings are taken for bone fide private non-commercial purposes, no photographs, video or sound recordings may be taken in the Ground without the prior agreement of Scottish Rugby. Admission may be denied to spectators with professional audio/visual recording equipment or cameras with lenses which may cause a nuisance to other spectators. No transmission, in whole or in part, in any form, or by any means is permitted within the Ground without the prior agreement of Scottish Rugby.
13. Only persons authorised by Scottish Rugby can offer newspapers, periodicals, foodstuffs, drinks, souvenirs or any other articles for sale in the Ground.
14. Spectators entering the Ground will be deemed to have consented to being searched to prevent unauthorised or dangerous articles being brought in.
15. Objects must never be thrown in the Ground, whether on to the pitch, track or otherwise.
16. Unnecessary noise such as air horns, radio sets and behaviour likely to cause confusion or nuisance of any kind, including racist, foul and abusive language is not allowed.
17. Smoking (including e-cigarettes) is not allowed within the seating deck and stadium concourses.
18. Standing up, in seated areas, to view the match is discouraged if it interferes with other spectators. Offenders may be asked to stop and refusal may result in ejection.
19. Spectators must not enter the field of play at any time. Doing so may result in ejection and prosecution.
20. Spectators must not loiter in gangways, entrances, exits or staircases at any time.
21. Drinks purchased in the Ground must not be taken outside the Ground.
22. Spectators must obey emergency broadcasts or instructions given over the PA system or those made by Police or Stewards.
23. Spectators acknowledge that matches are public events and by entering the Ground they are deemed to have consented to being filmed and having their image broadcast and more generally exploited by any means on any media, throughout the world for the duration of the exploitation of the match, waiving all rights and actions seeking to oppose such exploitation. Accompanying parents, guardians or responsible adults will be deemed to have provided this consent on behalf of any spectators who are under the age of consent.
24. CCTV is in use throughout the Ground and images are recorded for the purpose of maintaining the security of the property and premises, preventing and investigating crime and managing public safety.
25. Scottish Rugby reserves the right to enforce a gradual exit from the Ground at the end of a match. Scottish Rugby’s management staff along with security staff may evacuate the Ground by rows of the stands in order to prevent crowding.
26. Matches are played in accordance with World Rugby laws and regulations and, where applicable, such additional regulations and guidance produced by Scottish Rugby.
27. Play cannot be guaranteed to take place on any particular day or at any particular time and Scottish Rugby reserves the right to change advertised fixtures without notice and without liability.
28. Tickets must not be re-sold at a premium or used for commercial purposes unless the prior agreement of Scottish Rugby is obtained. If this condition is breached, Scottish Rugby reserves the right to cancel the ticket and retain any money paid for it, or, if any spectator has entered the ground using the ticket, to eject them. Where digital ticketing is in place for a Match, each attendee will be required to have their own digital ticket.
29. Children over 2 must hold a valid match ticket to enter the Ground. Under 14’s must be accompanied by a parent or guardian Digital tickets for those under the age of 14 and/or for those people with accessibility requirements attending a Match with a companion are not required to be on a separate device.
30. Motorcycle and bicycle helmets must be removed prior to entering the stadium. They must not be worn at any time while in the stadium, and must be stored underneath your seat or on your lap throughout.

Contact Us

You can contact Scottish Rugby about these Ground Rules and the Conditions of Entry by emailing [email protected] or by contacting us online below.

GROUND RULES & PROHIBITED ITEMS: THIRD PARTY EVENTS

1. Admission to the Ground is subject to the presentation of a valid ticket and adherence to these Ground Rules, and any ticket conditions applicable to the event in question (the Rules). Entering the Ground shall be deemed to be an unqualified acceptance of the Rules.

2. Scottish Rugby reserves the right for it and its representatives, servants and agents or the police or stewards to eject anybody from the Ground if they do not comply with the Rules, if they do not comply with any lawful directions of Scottish Rugby, the police, stewards or any other representatives, servants and agents of Scottish Rugby, or their presence may be a source of danger, nuisance or annoyance to others.

3. Notwithstanding the above, Scottish Rugby reserves the general right to refuse admission to the Ground or to eject spectators from the Ground (acting reasonably).

4. Admission to the Ground may be denied or spectators may be ejected and liable for prosecution if they are in possession of the following items which are prohibited:

• BAGS LARGER THAN A4 (30cm x 21cm x 21cm) – Unless for Medical or Childcare, or the VIP Merchandise Official Tote Bags.

Any Medical or Childcare bags are to be directed to designated search lanes where they will be searched and tagged before entry.

All bags no matter the size, will be searched prior to entry.

NOTE – Scottish Gas Murrayfield does NOT have bag drop facilities at the stadium (or in close proximity) so patrons with larger bags require to take them away and deposit them in a safe place before entering the stadium.

• KNIVES, WEAPONS, AEROSOLS, DANGEROUS OR HAZARDOUS ITEMS – including any weapons carried as an element of national or religious dress
• FOOD OR ALCOHOL PURCHASED EXTERNALLY (unless required for medical purposes)
• GLASS BOTTLES OR DRINKS CANS
• HIP FLASKS, METAL DRINKS BOTTLES, THERMOS FLASKS OR HARD CASED REFILLABLE WATER BOTTLES. Please note soft, collapsible reusable water bottles will be permitted into the venue (up to 500ml)
• UNSEALEED SOFT PLASTIC DRINK BOTTLES (e.g Water/Fizzy Drink bottles). Please note sealed soft plastic clear bottles up to 500ml will be permitted.
• FIREWORKS, FLARES, SMOKE BOMBS OR ANY OITHER KIND OF PYROTECHNIC ITEM
• BANNERS OR FLAGS WITH SLOGANS WHICH ARE OFFENSIVE, ABUSIVE OR OF A RACIST, HOMOPHOBIC, POLITICAL, COMMERCIAL OR DISCRIMINATORY NATURE AND IN ANY CASE BANNERS LARGER THAN 11 INCHES BY 17 INCHES
• MUSICAL INSTRUMENTS OR NOISE MAKING DEVICES
• AIR HORNS, PARTY POPPERS OR SILLY STRING
• LASER POINTERS, TORCHES, BATTERY LIGHTS OR FLASHLIGHTS
• ANIMALS OTHER THAN GUIDE OR ASSISTANCE DOGS
• UMBRELLAS OF ANY SIZE
• AUDIO OR RECORDING EQUIPMENT – INCLUDING PROFESSIONAL/COMMERCIAL CAMERAS, GOPROS, TABLETS, LAPTOPS, AUDIO RECORDERS, TRIPODS, SELFIE STICKS, DRONES AND POWER BANKS LARGER THAN A MOBILE PHONE.

Please note that any personal cameras that do not fit comfortably in your pocket are prohibited.

• ANY MATERIAL OR ARTICLE OF CLOTHING CAPABLE OF FULLY OR PARTIALLY OBSCURING THE FACE – there are exemptions for medical masks and/or Religious Garments/Wear
• ANY OTHER ITEMS DEEMED TO POSE A RISK OF INJURY OR ANNOYANCE TO OTHER CUSTOMERS (including but not limited to: clothing that may impede the view of those around you, metal studded jewellery or spurs, Balloons and restraint items)

5. Flags on poles are not allowed in the Ground for any concerts.

6. Animals or livestock are not allowed in the Ground with the exception of guide dogs used for the purpose of directing the visually and hearing impaired.

7. With the exception of authorised press or where photographs or recordings are taken for bone fide private non-commercial purposes, no photographs, video or sound recordings may be taken in the Ground without the prior agreement of Scottish Rugby. Admission may be denied to spectators with professional audio/visual recording equipment or cameras with lenses which may cause a nuisance to other spectators. No transmission, in whole or in part, in any form, or by any means is permitted within the Ground without the prior agreement of Scottish Rugby.

8. Only persons authorised by Scottish Rugby can offer newspapers, periodicals, foodstuffs, drinks, souvenirs or any other articles for sale in the Ground.

9. Spectators entering the Ground will be deemed to have consented to being searched to prevent unauthorised or dangerous articles being brought in.

10. Objects must never be thrown in the Ground, whether on to the pitch, track or otherwise.

11. Unnecessary noise such as air horns, radio sets and behaviour likely to cause confusion or nuisance of any kind, including racist, foul and abusive language is not allowed.

12. Smoking (including e-cigarettes and vaping) is not allowed within the seating deck and stadium concourses.

13. Standing up, in seated areas, to view the event is discouraged if it interferes with other spectators. Offenders may be asked to stop and refusal may result in ejection.

14. Spectators must not enter unauthorised areas at any time. Doing so may result in ejection and prosecution.

15. Spectators must not loiter in gangways, entrances, exits or staircases at any time.

16. Drinks purchased in the Ground must not be taken outside the Ground.

17. Spectators must obey emergency broadcasts or instructions given over the PA system or those made by Police or Stewards.

18. Spectators acknowledge that concerts are public events and by entering the Ground they are deemed to have consented to being filmed and having their image broadcast and more generally exploited by any means on any media, throughout the world for the duration of the exploitation of the concert, waiving all rights and actions seeking to oppose such exploitation. Accompanying parents, guardians or responsible adults will be deemed to have provided this consent on behalf of any spectators who are under the age of consent.

19. CCTV is in use throughout the Ground and images are recorded for the purpose of maintaining the security of the property and premises, preventing and investigating crime and managing public safety.

20. Events cannot be guaranteed to take place on any particular day or at any particular time and the designated Promoter in conjunction with Scottish Rugby, reserves the right to change advertised fixtures without notice and without liability.

21. If an event is postponed and rescheduled to a later date, ticketing information will be shared by the ticketing provider and ticket holders must refer to their purchased ticket terms and conditions.

22. Tickets are for personal use only and must not be re-sold at a premium or used for commercial purposes unless the prior agreement of the promoter or official ticket retailer is obtained. If this condition is breached, the promoter, official ticket retailer or Scottish Rugby reserves the right to cancel the ticket and retain any money paid for it, or, if any spectator has entered the ground using the ticket, to eject them. Spectators must only sit in the seat allocated to their ticket.

Last Updated: 18th April 2024

1. Definitions

1.1 In these Terms and Conditions, the following words will have the following meanings:

1.1.1 “Conditions of Entry” means: (i) these Terms and Conditions; and (ii) the Ground Rules; and (iii) and conditions specifically applying to Member Clubs; and (iv) any additional guidance provided by Scottish Rugby prior to a Match day;

1.1.2 “Ground Rules” means any ground rules issued by Scottish Rugby from time-to-time setting out the terms and conditions upon which spectators are granted admission to the Stadium (copies of which are on display at the Stadium, on the Scottish Rugby Website and which can also be obtained upon request from Scottish Rugby);

1.1.3 “Match” means a home match taking place on the dates specified by Scottish Rugby and/or the tournament organisers;

1.1.3 “Member Club” means a rugby union club or other society or body that is from time to time itself a member of the Scottish Rugby Union and is entitled to an allocation of Tickets from Scottish Rugby on that basis;

1.1.4 “Package” means the supply of a Ticket with additional benefit(s) including but not limited to retail items, accommodation, food, drink, hospitality or travel;

1.1.5 “Scottish Rugby” means Scottish Rugby Limited, registered number SC132061 and having its registered office at Murrayfield, Edinburgh EH12 5PJ;

1.1.6“Scottish Rugby Website” means the official website of Scottish Rugby currently located at www.scottishrugby.org;

1.1.7 “Season Pass” means a season pass entitling you to admission to those Matches specified by Scottish Rugby as being included within that season pass, together with use of a nominated seat at those Matches;

1.1.8 “Stadium” means Scottish Gas Murrayfield Stadium, Edinburgh, EH12 5PJ and its surrounding car parks and grounds owned, occupied or controlled by Scottish Rugby or any alternative venue at which a Match is played;

1.1.9 “Subscription Scheme” means the auto-renewal subscription scheme option available to you when signing up for a Season Pass;

1.1.9 “Supporters Club” means the Scotland Supporters Club.

1.1.10 “Terms and Conditions” means these terms and conditions governing the issue and use of Tickets;

1.1.11 “Ticket” means a ticket for admission to a Match, or a Season Pass;

1.1.12 “Ticket Exchange” means any official Scottish Rugby online ticket exchange which is made available on the Scottish Rugby Website from time to time; and

1.1.13 “you” means the holder of a Ticket (being the purchaser or an assignee of the purchaser, as relevant), (and “your” will be construed accordingly).

2. Formation of Contract

2.1 The Conditions of Entry govern how a Ticket is sold to you and entry to the Stadium is made available. These Terms and Conditions apply to Tickets sold by Scottish Rugby or on behalf of Scottish Rugby through Scottish Rugby’s authorised agents or distributors (including but not limited to Member Clubs) and any Ticket Exchange.

2.2 The application, allocation, purchase or transfer of a Ticket to you constitutes your acceptance of the Conditions of Entry.

2.3 By applying for, purchasing and/or using a Ticket, you confirm that any personal information (such as your name, address or date of birth) provided as part of that process is accurate and up to date and you agree that Scottish Rugby will collect and process your personal information in accordance with its Privacy Policy (which is available on the Scottish Rugby Website).

2.4 The number of Tickets purchased may be subject to a limit, and this will be notified to before you make your booking. Scottish Rugby reserves the right to cancel any Tickets which it reasonably believes were bought in excess of this limit or were otherwise purchased in breach of these Terms and Conditions.

2.5 Where digital ticketing is in place for a Match, each attendee will be required to have their own digital ticket. Digital tickets for those under the age of 14 and/or for those people with accessibility requirements attending a Match with a companion are not required to be on a separate device.

2.6 All Tickets are made available subject to a safety certificate for the Stadium being granted by the appropriate authorities and being in place for each Match.

3. Changes

3.1. Scottish Rugby reserves the right to make changes to the Conditions of Entry. Material changes to the Conditions of Entry will be notified to you by being displayed on the Scottish Rugby Website (and in the case of the Ground Rules at the Stadium).

3.2. Scottish Rugby reserves the right to recategorise the Stadium. This will not affect the location or price of any Ticket you have already purchased.

4. Use of a Ticket & Admission

4.1 Unless Scottish Rugby chooses to provide an alternative form of Ticket, Tickets shall be provided to you via the Scottish Rugby Ticketing App. Tickets may, at Scottish Rugby’s sole discretion, be in the form of paper, mobile/bar code, print at home, wristband or chip technology or such other form that becomes available over time. Please ensure you take your Ticket with you on whatever medium is required.

4.2 You must retain your Ticket at all times (and, if you purchased your Ticket via the Supporters Club, your Supporters Club membership card) as you may be required to produce it together with evidence of your identity.

4.3 Children under the age of two (2) will be admitted to the Stadium for Matches free of charge if they are accompanied by an adult with a valid Ticket for the same Match. Children aged two (2) or over must have a valid Ticket and be accompanied by an adult with a valid Ticket for the same Match. Persons under the age of 14 must be accompanied by a parent or guardian.

4.4 Subject to Scottish Rugby’s right to relocate you set out in Clause 4.14 below, a Ticket permits you to occupy, at the relevant Match, the seat indicated on the Ticket or stated on the confirmation receipt/email of purchase or otherwise notified to you by Scottish Rugby.

4.5 You may be refused admission into the Stadium if your Ticket is not validated by the control readers in place at the Stadium’s turnstiles. In the event your Ticket is not validated by such control readers you must notify Scottish Rugby’s Ticket Office prior to the commencement of the Match.

4.6 While at the Stadium, if you encounter any issue you must make an official, steward, representative or employee of Scottish Rugby or any police officer member aware.

4.7 Any person who enters the Stadium is liable to be searched by any official, steward, representative or employee of Scottish Rugby or any police officer for health and safety or security reasons and to ensure that they are complying with the Conditions of Entry, including any bag policy (when in operation at a Match). Scottish Rugby reserves the right to refuse admission to anybody that refuses to be searched.

4.8 Except for authorised press or media representatives holding official passes, or as permitted by the Ground Rules, you must not bring any equipment which is capable of recording footage of a Match into the Stadium or use such equipment for that purpose. Mobile telephones are allowed for personal and private use but not for recording Matches.

4.9 If you breach Clause 4.8 you may be refused admission to or be ejected from the Stadium and be required to deliver up any tapes, films, disks or other recordings or data to Scottish Rugby and the copyright in such recording or transmission is hereby assigned (by way of present assignment of future copyright) to Scottish Rugby.

4.10 Scottish Rugby or its commercial partners may from time to time create images and/or audio-visual footage of spectators attending the Stadium and this may include you. Scottish Rugby or its commercial partners (as the case may be) shall own all rights in these images and footage and will be entitled to use these:

4.10.1 to promote Scottish Rugby and its commercial partners; and

4.10.2 for any other purpose deemed reasonable by Scottish Rugby.
Your entry into the Stadium is confirmation that you have consented to such use. If you are under 14 years of age then either the parent or guardian who is accompanying you shall be deemed to have provided consent on your behalf.

4.11 You agree not to bring into, use or display any sponsorship, promotional or marketing materials within the Stadium.

4.12 You agree not to offer or distribute (either free or for sale by any person) any consumer item or commercial product of any nature within the Stadium.

4.13 If you leave the Stadium at any time on a Match day, you will not be entitled to re-enter except where Scottish Rugby expressly approves such re-entry.

4.14 Scottish Rugby may, in its reasonable discretion, relocate you to an alternative seat for any Match or part of a Match. Exercise of this right includes but is not limited to the following situations:

4.14.1 if Scottish Rugby is required under the rules of a competition to provide that seating for the use of the competition organizer;

4.14.2 if the section of the Stadium in which the seat purchased is located has been closed; or

4.14.3 for safety, security or other operational reasons.
Reasonable efforts will be made to provide a comparable seat elsewhere in the Stadium but this cannot be guaranteed.

5. Conditions of Transfer/Sale of Tickets

5.1. No Ticket may be offered, gifted or used as a prize, or as part of a competition, or for any other promotional or similar activity unless Scottish Rugby (in its absolute discretion) has given its prior written consent to do so.

5.2. No Ticket may be included, sold or offered as part of a Package or other similar activity or as part of any hospitality or travel or other commercial package unless Scottish Rugby (in its absolute discretion) has given its prior written consent to do so.

5.3. No Ticket may be sold on any secondary website or secondary ticketing provider or auction site. Any Tickets found to have been offered on a secondary site will be cancelled and made void, and you may be subject to appropriate sanctions at Scottish Rugby’s discretion, such as being prevented from making Ticket purchases for future matches and events.

5.4. Permitted transfers/sales:

5.4.1. Ticket Exchange facility – if enabled for a Match, you may transfer or sell your Ticket(s) via the Ticket Exchange facility in accordance with the terms and conditions of that Ticket Exchange facility;

5.4.2. Accompanying persons – if you have purchased or obtained more than one Ticket for a Match, you will be required to transfer the additional Ticket(s) to a person that accompanies you to the Match (a “Transferee”) provided that:
a) such transfer must take place on Scottish Rugby’s digital ticketing app;

b) the Transferee is known to you personally, Unless prior approval has been received from Scottish Rugby in writing;

c) the Ticket is for the personal use of the Transferee;

d) you retain one Ticket for your own use, unless prior approval has been received from Scottish Rugby in writing;

e) the Ticket is not transferred or sold for an amount which is above face value;

f) the Transferee would otherwise have been entitled to purchase a Ticket and attend the Match;

g) the Ticket remains subject to the Conditions of Entry and the Conditions of Entry shall apply to the Transferee as if the Transferee was the original purchaser. The Transferee will be made aware during the ticket transfer process; and;

h) the transfer or sale does not take place in the course of any business or for the purpose of facilitating any third party’s business.
5.5. In addition to the Conditions of Entry, if you are a Member Club you must also comply with the Member Club Terms and Conditions.

5.6. Any breach of this Section 5 will be deemed to be a material breach and if you are found to have committed such a breach then your Tickets will be cancelled without refund.

6. Pricing & Ticketing Information

6.1. If Scottish Rugby discovers an error in the price or nature of the Ticket you have ordered from Scottish Rugby, Scottish Rugby will inform you as soon as possible and give you the option of reconfirming your order at the correct price/specification, or cancelling it. If Scottish Rugby is unable to contact you, it will treat the order as cancelled and you will be given a refund at the face value of the Ticket on request, provided the request is made within a reasonable period.

6.2. Scottish Rugby may apply a fee in addition to the Ticket price to cover the costs associated with processing and issuing Tickets purchased (including delivery and distribution costs to reflect the method of Ticket delivery). Any such fees are non-refundable.

6.3. If a Season Pass is being paid for in instalments, the Season Pass cannot be used while any instalment is overdue. Attempted use of a Season Pass in such circumstances may lead to deactivation or confiscation of the Season Pass until any outstanding amounts (which may include an administration charge and reasonable interest) are paid.

6.4. If an instalment is not honoured, Scottish Rugby may either re-present the instruction to your bank or building society for payment or ask for the missed payment to be paid by credit or debit card and charge you an administration fee of up to £10 per missed payment.

6.5. If outstanding sums are not paid within a reasonable period, Scottish Rugby may terminate the instalment arrangement and either require you to pay all sums due plus interest or terminate this agreement and seek to sell the Season Pass to a third party for the remainder of the Matches.

6.6. You may be subject to legal action by Scottish Rugby to recover any losses incurred if Scottish Rugby is unable to resell the Season Pass. In addition, failure to pay may affect your ability to purchase tickets for future events or matches, to renew the Season Pass, or to pay by instalments in the future.

6.7. Your Season Pass will be reserved for you for each succeeding season unless:

6.7.1. you fail to pay for the upcoming season (only applicable to individuals not on the Subscription Scheme); or

6.7.2. you notify Scottish Rugby in writing, by the deadline set by Scottish Rugby, that you wish to end that arrangement.

While reasonable efforts will be made to reserve the same seat for you, Scottish Rugby does not guarantee that the same seat will be available.

6.8. If you have opted into Scottish Rugby’s Subscription Scheme and have not withdrawn your agreement to automatically renew by the deadline set by Scottish Rugby, you will be deemed to have agreed to purchase a Season Pass for the seat allocated to you and you authorise Scottish Rugby to continue to collect payment for the price of that Season Pass.

6.9. If you cancel the Season Pass payment instruction with your bank, we will assume you that you have chosen to terminate your Season Pass and we will take the relevant action to cancel your Season Pass in our system.

6.10. If you have opted into Scottish Rugby’s Subscription Scheme and your bank or card details have changed, it is your responsibility to inform Scottish Rugby no later than 14 days’ in advance of the payment due date. Any failure to do so leading to a Scottish Rugby’s inability to collect payment may lead (at Scottish Rugby’s sole discretion) to your Season Pass being cancelled in Scottish Rugby’s system.

7. Changes to Date or Venue, Refunds and Exchange

In particular, you should note the following:

7.1. the dates, locations and times of all of Matches are subject to alteration and Scottish Rugby will have no liability to you if these are altered;

7.2. Scottish Rugby will use reasonable endeavours to publicise any changes to the date, locations and times of any Match as far in advance as possible via its website. Scottish Rugby recommends that you check its website on a regular basis in order to confirm the latest dates and times of Matches;

7.3. matches may be postponed, abandoned or relocated (for example, due to pitch or weather conditions, or other circumstances outside Scottish Rugby’s control). You should retain the Ticket you were originally issued. Subject to Clause 7.2.5 below, you will be entitled to attend the re-arranged Match using the same Ticket but Scottish Rugby does not accept any other liability to you in these circumstances;

7.4. No refunds or partial refunds will be provided in circumstances where a Match is relocated to a different venue, or your seat or standing area is relocated or changed to unreserved within the Stadium as per clause 4.14 above.

7.5. matches may, occasionally, require to be played behind ‘closed doors’ meaning that no spectators can attend; and

7.6. if a Match is abandoned after 60 minutes, the Match will not be re-played, and You will not be entitled to a refund of Your Ticket for that Match nor pro rata in the case of a Season Pass.

7.7. If a Match is cancelled and not subsequently re-arranged, or requires to be played behind closed doors, you will be entitled to a refund of the face value of your Ticket for that Match. Where such a Match forms part of a Season Pass, a refund will be calculated on the basis of the face value allocated by Scottish Rugby to the ticket for that Match at the time that the package was sold to you. This may be lower than the face value of a ticket sold to a purchaser who is not a Season Pass holder, as purchasing a Season Pass means that tickets are secured to attend the designated Matches prior to official pricing levels being confirmed.

7.8. Entry to any alternative venue will be subject to the ground rules applying at that venue.

8. Ticket Fulfilment / Lost or Stolen Tickets

8.1 Where Scottish Rugby uses digital tickets, the purchaser will use every effort to receive these digitally, including but not limited to nominating an attendee of the match/event to receive the digital tickets on behalf of the lead purchaser.

8.2 In the event that the lead purchaser cannot receive digital tickets, Scottish Rugby may, at its sole discretion, offer an alternative fulfilment option. Any such option will be subject to an additional fee to cover the costs associated with the alternative fulfilment of the tickets.

8.3 Scottish Rugby is not responsible for any Ticket which is lost, misplaced, damaged or stolen. If your Ticket is lost or stolen you should report this to Scottish Rugby as soon as possible. If your Ticket is stolen, you should also contact the police.

8.4 Subject to the provision of satisfactory evidence of loss or theft, Scottish Rugby may, at its option, issue you with a replacement Ticket upon payment by you of a non-refundable administration fee of up to £10. Scottish Rugby reserves the right to withdraw this replacement Ticket facility for any Match without notice or liability.

8.5 Scottish Rugby does not accept responsibility for any Ticket which has been lost or delayed in the postal system and does not guarantee that Tickets sent by Scottish Rugby to you by post will arrive in sufficient time for you to attend the Match. However, any reprints or reissue due to late delivery where you have paid for a premium postal service will be free of charge, subject to proof of postage and Scottish Rugby’s discretion (acting reasonably).

9. Cancellation & Withdrawal of Tickets

9.1. Once you have purchased a Ticket, you will not be entitled to cancel it without the agreement of Scottish Rugby and no refund will be payable by Scottish Rugby for any Matches that you decide not to attend.

9.2. Without limiting any other remedies it may have, Scottish Rugby will be entitled to treat any Ticket that is (or that Scottish Rugby reasonably believe is intended to be) obtained, used or offered for sale in breach of the Conditions of Entry as void and all rights conferred by the Ticket will automatically cease and terminate, and in that event all rights conferred by that Ticket will be nullified and no refund will be due to you.

9.3. While at the Stadium you agree to behave in a reasonable, responsible and lawful manner and to comply with any applicable laws, regulations, guidelines and the instructions of any official, steward, representative or employee of Scottish Rugby or any police officer. You must not conduct yourself in any way that could bring Scottish Rugby or the sport of rugby union into disrepute. We reserve the right to refuse admission or eject you from the venue for any form of misconduct which is deemed detrimental to Scottish Rugby breaches our Conditions of Entry.

9.4. If you commit a serious or any persistent breaches of the Conditions of Entry Scottish Rugby may take any, or any combination of, the following steps:

9.4.1. cancel, confiscate and/or deactivate the Ticket;

9.4.2. exclude you from future entry to the Stadium for each period as Scottish Rugby considers appropriate, in all of the circumstances;

9.4.3. exclude you from purchasing Tickets in the future;

9.4.4. withdraw any right to buy tickets for other matches or events;

9.4.5. cancel your participation in any membership scheme operated by or on behalf of Scottish Rugby;

9.4.6. terminate this agreement on written notice with immediate effect; and

9.4.7. take separate legal action against you,
No refunds will be given in any of these circumstances.

9.5. The following actions will automatically constitute serious breaches of the Conditions of Entry:

9.5.1. breach of any of the Ground Rules;

9.5.2. committing a criminal offence in the Stadium or on the premises of Scottish Rugby;

9.5.3. endangering the health, safety or welfare of any person at or during a Match or while on the premises of Scottish Rugby, (which includes, but is not limited to, breaching any measures related to hygiene and physical distancing which may be in place at the Stadium);

9.5.4. causing damage to any property or premises of Scottish Rugby;

9.5.5. the sale or transfer (or offer for sale or transfer) of a Ticket to any person other than as permitted by these Terms and Conditions;

9.5.6. the supply of any misleading or incorrect information in any application for a Ticket or contained within your Scottish Rugby account;

9.5.7. any failure to pay or default of payment in respect of any sums owing to Scottish Rugby (or any third party) in respect of a Ticket;

9.5.8. any failure to comply with the instructions of an official, steward, representative or employee of Scottish Rugby or any police officer; or

9.5.9. accessing or attempting to access the pitch area of the Stadium without authorisation.

9.6. The list of actions which constitute a serious breach of the Conditions of Entry set out in Clause 9.4 above is not exhaustive. There may be other actions which Scottish Rugby deems to be a serious breach of the Conditions of Entry and entitle Scottish Rugby to exercise its rights under the Conditions of Entry.

9.7. Return or reactivation of a confiscated Ticket will be at the discretion of Scottish Rugby.

9.8. If you are advised by Scottish Rugby that your Ticket is void you should return the Ticket to Scottish Rugby immediately and make no attempt to access the Stadium on the date of any such Match.

10. Exclusion of Liability

10.1 You are responsible for your own safety and the safety of any accompanying children when you are at the Stadium.

10.2 Subject to Clause 10.5 below and to the maximum extent permitted by law, Scottish Rugby excludes any liability for any loss, injury or damage to persons or property in or around the Stadium.

10.3 All warranties, conditions and other terms implied by statute or common law are, to the fullest extent permitted by law, excluded from the Conditions of Entry.

10.4 Subject to Clause 10.5 below:

10.4.1 Scottish Rugby will not be responsible for any interruptions and/or restrictions to your view of the Match caused by: (i) the position of your seat; or (ii) the actions of other spectators; or (iii) the actions of any official, steward, representative, match personnel or employee of Scottish Rugby or the emergency services.

10.4.2 Scottish Rugby will not be liable to you whether in contract, delict (including negligence) or for breach of statutory duty or in any way for (in each case whether direct or indirect) any indirect or consequential losses whatsoever; and

10.4.3 Scottish Rugby’s total liability to you in contract, delict (including negligence) or for breach of statutory duty or otherwise arising in connection with the Conditions of Entry will be limited to a sum equal to the total face value of the Ticket purchased by you from Scottish Rugby.

10.5 Nothing in the Conditions of Entry will serve to exclude or limit Scottish Rugby’s liability to you in respect of death or personal injury caused by or arising from Scottish Rugby’s negligence, or fraud.

11. General

11.1 If Scottish Rugby delays or fails to enforce any of the Conditions of Entry it will not mean that Scottish Rugby has waived its right to do so.

11.2 The Conditions of Entry are between Scottish Rugby and the person or entity to which Ticket(s) are sold, issued or transferred from time to time. Scottish Rugby shall be entitled to enforce the Conditions of Entry against any person or entity that has acquired, held, sold, transferred or otherwise used or attempted to use Ticket(s).

11.3 Scottish Rugby will be entitled to assign any of its rights and obligations under the Conditions of Entry provided that your rights are not adversely affected.

11.4 If it is found by a court of competent jurisdiction that any of the Conditions of Entry cannot be enforced for any reason, this will not prevent the other provisions from continuing to apply.

12. Governing Law

These Terms and Conditions and the Conditions of Entry are governed by Scots Law and any dispute relating to them will be subject to the exclusive jurisdiction of the Scottish Courts.

13. Public Health
You are required to observe and comply with all laws, regulations, rules and requirements relating to public health situations which may arise from time to time and which Scottish Rugby may have to adopt as part of its operations at the Venue including but not limited to wearing of face coverings where applicable. In the event such measures are required, these will be communicated to you in advance of a Match. You accept by purchasing a ticket(s) that a Match may be subject to change, disruption or cancellation at short notice. It remains the decision of Scottish Rugby, following advice introduced by any government or authority, to impose these rules. In instances where Matches are cancelled, your ticket will be valid to any rearrangement of the relevant Match. Scottish Rugby may, at its sole discretion, provide a refund for the Ticket purchased for the disrupted Match.

14. Contact Us

You can contact Scottish Rugby about these Terms and Conditions and the Conditions of Entry by emailing [email protected].

Prohibited Items within Scottish Gas Murrayfield and Hive Stadium as of 2024/25

1. BAGS LARGER THAN A4 – Unless for Medical or Childcare. Any larger bags are to be directed to designated search lanes where they will be searched and tagged before entry. Large bags which are clearly not for medical / childcare reasons are to be rejected and patrons directed to find a safe place for storage (cars/bag drop facilities in the city etc). All bags no matter the size, are to be searched prior to entry. NOTE: Scottish Gas Murrayfield does NOT have bag drop facilities so patrons with larger bags require to take them away and deposit them in a safe place before entering the stadium.
2. ALCOHOL of any kind – If found stewards will direct customers to dispose of the alcohol and containers in bins provided at entry points.
3. CANS, OPENED BOTTLES OR ANY KIND OF GLASS OR METAL CONTAINERS – If found stewards will direct customers to deposit in the bins prior to entry.
4. SEALED PLASTIC SOFT DRINKS/WATER BOTTLE LARGER THAN 500ML – If found stewards will direct customers to deposit contents and containers in the bins prior to entry.
5. HIP FLASKS, CHILLY BOTTLES OR PERSONAL WATER BOTTLES
6. FIREWORKS, FLARES, SMOKE BOMBS OR ANY OITHER KIND OF PYROTECHNIC ITEM – Whenever possible, stewards will detain customer outside turnstiles and have Police contacted – possession may constitute a criminal offence.
7. KNIVES, WEAPONS, DANGEROUS OR HAZARDOUS ITEMS INCLUDING ANY SUCH WEAPONS CARRIED AS AN ELEMENT OF NATIONAL OR RELIGIOUS DRESS. Possession may constitute a criminal offence and customers found to be in possession of such items will be referred to Police.
8. BANNERS OR FLAGS WITH SLOGANS WHICH ARE OFFENSIVE, ABUSIVE OR OF A RACIST, HOMOPHOBIC OR DISCRIMINATORY NATURE
9. ANIMALS OTHER THAN GUIDE OR ASSISTANCE DOGS – Stewards will Notify control room as there is a potential that special measures may be required to accommodate handler and dog.
10. GOLF OR LARGE UMBRELLAS
11. CAMERAS THAT DO NOT FIT COMFORTABLY IN THE POCKET/HANDBAG
12. TRIPODS, SELFIE STICKS, I-PADS

Any other items deemed to pose a risk of injury or annoyance to other customers.

Promoter Terms & Conditions –

1. Ticket sales are limited to 4 per household, per show. Only tickets purchased through approved agents are valid. The venue reserves the right to refuse admission.
2. Ticket resale is permitted at no more than the price you paid (face value + booking fees). Please only use the official resale partner www.twickets.live. Selling tickets through unauthorised resale platforms will breach these T&Cs and those tickets may be cancelled.
3. A ticket is a personal, revocable license and, at all times, remains the property of the Promoters. Tickets must be surrendered to the Promoters upon request.
4. This ticket is sold on behalf of the Promoters to the Consumer. Business or traders are specifically prohibited from purchasing for this event. Any who do so will have their tickets cancelled.
5. All ticket sales data will be manually forensically examined and any use of bots, multiple identities, false identities, or other fraudulent means of acquiring tickets may be reported to the Federal Trade Commission (FTC) in North America, Europe Cybercrime in Europe and the National Crime Agency in the UK.
6. Regardless of the method of delivery you select at purchase, we reserve the right to change ticket delivery to box office collection with Government issued photographic ID in the name of the person who booked the tickets.

Age Restrictions

Standing –  No persons under 14 permitted on the pitch. Persons aged 14 + 15 years old must be accompanied by an adult 18 or over at all times (1 adult minimum per 4 persons aged 14 + 15 years old). 

Seating –  No persons under 8 permitted.  Persons aged 8-15 years old must be accompanied by an adult 18 or over at all times (1 adult minimum per 4 persons aged 8 – 15 years old). 

1) Your ticket(s) are digital mobile tickets that will be delivered in the lead up to the show to the ticket agent’s app/your account which you will be instructed to download to your smart phone. I acknowledge that my ticket(s) may not be delivered until 7 days prior to show date. 

2) Your ticket purchase constitutes a personal, revocable license and, at all times, remains the property of the event organisers. 

3) Each ticket holder must be in possession of their ticket on entry. 

4) Your ticket(s) are sold by the event organisers directly to you the consumer. Any tickets purchased by businesses or traders in breach of the terms and conditions of ticket sale will be cancelled. By accepting these terms and conditions you confirm that you are a consumer. 

5) Your ticket(s) will immediately become invalid if resold or offered for sale unless the sale is through the official ticket agent fan to fan exchange. Tickets sold via third parties or other unauthorised outlets, including online auction sites, are not valid for admission. The resale of a ticket via unauthorised outlets renders it invalid and may lead to refusal of entry. 

6) Ticket sales are limited to a maximum of (four) 4 tickets per customer during the presale period and (six) 6 tickets per customer from onsale. By ticking this box, I acknowledge that my tickets may be subject to cancellation if found in breach of this rule. 

7) Only tickets purchased through approved ticket agents (Ticketmaster, AXS, Event Travel, Bundl and official venue ticket agents) are valid for admission. The venue reserves the right to refuse admission. 

8) You may be required as a condition of entry, to comply with any Covid 19 regulations, restrictions and/or entry requirements imposed at the time of the concert by the event organiser or relevant authority (and the event organiser reserves the right to refuse entry to the event if these are not complied with).

Age Restrictions

Standing – No persons under 14 permitted on the pitch. Persons aged 14 + 15 years old must be accompanied by an adult 18 or over at all times 

Seating – No persons under 5 permitted.  Persons aged 5-15 years old must be accompanied by an adult 18 or over at all times

1. Your ticket(s) are digital mobile tickets that will be delivered in the lead up to the show to the ticket agent’s app/your account which you will be instructed to download to your smart phone. I acknowledge that my ticket(s) may not be delivered until 7 days prior to show date.
2. Your ticket purchase constitutes a personal, revocable license and, at all times, remains the property of the event organisers.
3. Each ticket holder must be in possession of their ticket on entry.
4. Your ticket(s) are sold by the event organisers directly to you the consumer. Any tickets purchased by businesses or traders in breach of the terms and conditions of ticket sale will be cancelled. By accepting these terms and conditions you confirm that you are a consumer.
5. Your ticket(s) will immediately become invalid if resold or offered for sale unless the sale is through the official ticket agent fan to fan exchange. Tickets sold via third parties or other unauthorised outlets, including online auction sites, are not valid for admission. The resale of a ticket via unauthorised outlets renders it invalid and may lead to refusal of entry.
6. Ticket sales are limited to a maximum of (six) 6 tickets per customer during the presale period and (six) 6 tickets per customer from onsale. By ticking this box, I acknowledge that my tickets may be subject to cancellation if found in breach of this rule.
7. Only tickets purchased through approved ticket agents (Ticketmaster, AXS, SEE and official venue ticket agents) are valid for admission. The venue reserves the right to refuse admission.
8. You may be required as a condition of entry, to comply with any Covid 19 regulations, restrictions and/or entry requirements imposed at the time of the concert by the event organiser or relevant authority (and the event organiser reserves the right to refuse entry to the event if these are not complied with).

“Club” means a local rugby club in Scotland registered as such by Scottish Rugby.

“Club Member” means a member of a Club.

“Restricted Person” means

a) ticketing, travel, retail, or corporate hospitality person or company;

b) anyone offering, or through a third-party supplying, catering facilities on the date of an event held at BT Murrayfield;

c) an officer, agent, employee, or licensee of any of the above.

“Scottish Rugby” means Scottish Rugby Union Limited, registered number SC132061 and having its registered office at Murrayfield, Edinburgh EH12 5PJ;

“Ticket” means a ticket allocated to and obtained by a Club directly from Scottish Rugby for rugby football union matches, save for any match to which Scottish Rugby shall not apply these Terms.

1. Formation of Contract

1.1 These Terms and Conditions govern how a Club may allocate Tickets to its Club Members.

1.2 The use of the club allocation portal by a Club constitutes its acceptance of these Terms and Conditions.

2. Application Process

2.1 Scottish Rugby is authorising the Club to request Tickets for its Club Members, and then allocate such Tickets in a fair and transparent manner to Club Members, following receipt and acceptance by Scottish Rugby of the Club’s Tickets request.

2.2 There will be no cap on the number of Tickets a Club may request for allocation, however, Scottish Rugby makes no guarantees that it will be able to fulfill the full request of each Club.

3. Allocation of Tickets

3.1 Once the Club’s allocation of tickets has been confirmed by Scottish Rugby, the Club shall be responsible for allocating such Tickets to its Club Members.

3.2 Each Club Member will be required to have an active Ticketmaster ticketing account before they can be allocated a Ticket.

3.3 If a Club Member does not already have an active ticketing account, the Club will provide a name and email address for that Club Member and they will be sent a link to invite them to sign up for a ticketing account. In providing this information, the Club agrees that it will seek permission from the relevant Club Member to share their data with Scottish Rugby for this purpose.

3.4 Tickets shall be allocated to Club Members only and should not be allocated to any other third party, including, but not limited to, a Restricted Person.

4. Payment

4.1 Payment for Tickets will be made by each Club Member via its ticketing account and will be subject to Scottish Rugby’s ticketing terms and conditions and any other terms and conditions which may be set out during the purchasing process.

4.2 Club Members will have the option to decline a Ticket that has been allocated to them. If this occurs, the Ticket will be returned to the Club for re-allocation to another Club Member.

4.3 All Tickets must be paid for by Club Members by a timescale which will be set out by Scottish Rugby in advance of Tickets being allocated. Any Tickets which are not paid for by this deadline will be returned to Scottish Rugby for its sale to third parties.

5. Miscellaneous

5.1 A Ticket shall not be purchased or obtained from or through any person, commercial agent, company or otherwise than directly from Scottish Rugby and its authorised agents. Any Ticket supplied or obtained in breach of the Terms shall be void and all rights conferred therewith shall be nullified. Any person seeking to use a Ticket obtained in breach of the Terms in order to gain or provide access to or remain at BT Murrayfield will be a trespasser and will be liable to be refused entry or evicted from BT Murrayfield, and be liable to legal action.

5.2 Any personal data collected and processed by Scottish Rugby pursuant to these Terms and Conditions will be handled in accordance with its privacy policy, a copy of which can be found at www.scottishrugby.org/privacy-policy

5.3 These Terms and Conditions are governed by Scots Law and any dispute relating to them will be subject to the exclusive jurisdiction of the Scottish Courts.

5.4 Scottish Rugby reserves the right to make changes to these Terms and Conditions from time to time.

5.5 You can contact Scottish Rugby about these Terms and Conditions by emailing [email protected].

Terms & Conditions – Edinburgh Rugby

Edinburgh Rugby – Castle Club Membership Terms and Conditions 2022 / 2023

These Terms set out the Agreement between the applicant whose details are provided during the online checkout-out process (the Member) and Scottish Rugby Union Limited, trading as Edinburgh Rugby, a company incorporated under the laws of Scotland and registered under number SC132061 whose registered office is at BT Murrayfield, Edinburgh, EH12 5PJ (Scottish Rugby).

Scottish Rugby shall grant to the Member certain membership rights in return for payment to Scottish Rugby, all in accordance with this Agreement.

The terms of the Agreement are:

1. Duration

Unless terminated earlier in accordance with Clause 5 below, this Agreement shall start on the day that the Member completes their online membership transaction with associated payment and shall continue until the end of the 2022/23 United Rugby Championship season (the Term). Notwithstanding the foregoing, benefits are attributable to the 2022/23 season only, and a Member will not be entitled to any benefits in relation to the 2023/24 season of either rugby competition if one of them commences before the end of the Term.

2. Membership Fee

2.1. In consideration of the rights granted by Scottish Rugby to the Member under this Agreement, the Member shall pay a fee of £30.00 (THIRTY POUNDS) as is set out at the point of purchase (the Fee) to Scottish Rugby.

3. Rights & Benefits

3.1. In consideration of payment of the Fee by the Member, Scottish Rugby shall provide the following non-exclusive rights and benefits to the Member during the Term, subject always to availability:-

Castle Club Membership

i.Priority access to buy up to two (2) match tickets to the Scottish Building Society pre-season fixture (Edinburgh v London Scottish) on Friday 2 September, kick-off 6.45pm at DAM Health Stadium;

ii.Pre-sale access to buy up to two (2) match tickets for all regular season United Rugby Championship games at the DAM Health Stadium;

iii.Pre-sale access to buy up to two (2) match tickets for all Heineken Champions Cup pool games at the DAM Health Stadium;

iv.Priority access to buy match tickets to Edinburgh Rugby v Glasgow Warriors at BT Murrayfield in the 1872 Cup (URC league game);

v.Priority access to buy Edinburgh Rugby play-off match tickets for United Rugby Championship and European Quarter-Final, Semi-Final and Final fixtures;

vi.Priority access to 2023/24 season ticket sales and renewals;

vii.Access to an exclusive online hub for members to share ideas and feedback with the club;

viii.Priority access to buy tickets to Scotland Women fixtures at the DAM Health Stadium;

ix.Priority access to buy tickets to Scotland U20 fixtures at the DAM Health Stadium; and

x.Automatic entry into exclusive member competitions throughout the 2022/23 season (subject to competition terms and conditions).

3.2 Where matches can be played with a crowd in attendance, all match and season tickets and other benefits are subject to availability, sold on a ‘first come, first served’ basis and subject to the Member adhering to any allocated purchase time limits which will be set out at the time of offer. We cannot guarantee the availability of tickets within any specific category, so Members will be offered any available inventory across all categories, notwithstanding their category of membership.

3.3 All match and season tickets and other benefits remain subject to any associated ticket conditions of entry, issue or use as may be issued by Scottish Rugby from time to time.

3.4 Scottish Rugby retains the right, in its sole discretion, to substitute any or all of the rights and benefits set out in paragraph 3 above with other rights and benefits from time to time.

4. Member’s Obligations

4.1 The Member shall:

4.1.1. where they are purchasing an under-18 membership, be under the age of 18 as at 11.59pm on 31 December 2022;

4.1.2. not exploit its rights in such a manner which brings the sport of rugby, Scottish Rugby or any individual player or official into ridicule or disrepute;

4.1.3. not hold itself out as a sponsor of Scottish Rugby or otherwise associate itself with Scottish Rugby except strictly in accordance with and subject to the terms of this Agreement;

4.1.4. co-operate with and comply with all reasonable requests of Scottish Rugby at all times during the Term; and

4.1.5. if the Member becomes aware of any threatened or actual unauthorised use of Scottish Rugby’s intellectual property rights, the Member shall immediately notify the same to Scottish Rugby in writing, setting out the facts in reasonable detail.

5. Termination

5.1. Without prejudice to any rights that have accrued under this Agreement or any of its rights or remedies, Scottish Rugby may terminate this Agreement without liability if:

5.1.1 if the Member is in breach of any term of this Agreement; or

5.1.2 on giving not less than 28 days written notice to the Member.

5.2. Should Scottish Rugby wish to exercise its rights under Clause 5.1.2 above and without prejudice to its right to terminate this Agreement, as a result of the occurrence of such event, the Parties agree to negotiate in good faith a pro-rata refund of the Fee payable by the Member effective immediately from any such agreement being reached.

5.3 On termination the Member agrees to immediately surrender any and all rights and benefits otherwise due under this Agreement

6. Assignation

6.1. The Member shall not assign or attempt to assign in whole or in part the benefit of this agreement without the prior written consent of Scottish Rugby.

6.2. Scottish Rugby shall be entitled to assign any of its rights and obligations under this Agreement provided that the Member’s rights are not adversely affected.

7. Force Majeure

Neither party shall be in breach of this agreement nor liable for delay in performing, or failure to perform, any of its obligations under this agreement if such delay or failure result from events, circumstances or causes beyond its reasonable control.

8. General

8.1. All warranties, conditions and other terms which are not expressly stated in this Agreement (including, without limitation, those implied by statute or common law) are, to the fullest extent permitted by law, excluded from this Agreement.

8.2. Nothing in this Agreement shall limit or exclude either parties liability for:

8.2.1. death or personal injury resulting from that party’s negligence;

8.2.2. any damage or liability incurred by the other party as a result of a party’s fraud or fraudulent misrepresentation; or

8.2.3. any liability to the extent that it cannot be excluded or limited by law.

8.3. Subject to Clause 8.2:

8.3.1. Scottish Rugby shall not be liable under or in connection with this Agreement for: any losses or damages which were not reasonably foreseeable by Scottish Rugby at the time of entering into the Agreement; any loss of profits; any loss of business; any loss of goodwill; any loss of contract; any loss of anticipated savings; or any similar losses; and

8.3.2. Scottish Rugby’s liability under or in connection with this Agreement shall be limited to a sum equal to the Fee in aggregate.

8.4. This Agreement sets out the entire agreement and understanding between the parties and supersedes all previous agreements and arrangements between them with regard to such transactions.

8.5. This Agreement shall be governed by Scottish law and the parties agree to submit to the non-exclusive jurisdiction of the courts of Scotland.

Ticket Terms & Conditions – 1872 Club Membership Package

1. Definitions

1.1 In these Terms and Conditions, the following words will have the following meanings:
1.1.1 “Code of Conduct” means any spectator code of conduct issued by Edinburgh Rugby from time-to-time setting out key guidelines for spectators to follow within the Stadium (copies of which will be on display at the Stadium, on the Edinburgh Rugby website at www.edinburghrugby.org and which can also be obtained upon request from Edinburgh Rugby);
1.1.2 “Conditions of Entry” means: (i) these Terms and Conditions; and (ii) the Ground Rules; and (iii) the Code of Conduct; (iv) and conditions specifically applying to Member Clubs; and (v) any additional guidance provided by Edinburgh Rugby prior to a Match day;
1.1.3 “Edinburgh Rugby” means Scottish Rugby Limited, trading as Edinburgh Rugby registered number SC132061 and having its registered office at Murrayfield, Edinburgh EH12 5PJ;
1.1.4 “Edinburgh Rugby Website” means the official website of Edinburgh Rugby currently located at www.edinburghrugby.org;
1.1.5 “Ground Rules” means any ground rules issued by Edinburgh Rugby from time-to-time setting out the terms and conditions upon which spectators are granted admission to the Stadium (copies of which are on display at the Stadium, on the Edinburgh Rugby website at www.edinburghrugby.org and which can also be obtained upon request from Edinburgh Rugby);
1.1.6 “Match” means a regular season home match (including home matches in both domestic and European competitions) included within the Hospitality Package taking place on the dates specified by Edinburgh Rugby and/or the tournament organisers;
1.1.7 “Member Club” means a rugby union club or other society or body that is from time to time itself a member of the Edinburgh Rugby and is entitled to an allocation of Tickets from Edinburgh Rugby on that basis;
1.1.8 “Membership Package” means the supply of a Tickets with additional benefit(s) as set out at Section 3;
1.1.9 “Stadium” means (i) Edinburgh Rugby Stadium, Edinburgh, EH12 5PJ and its surrounding carparks and grounds owned, occupied or controlled by Scottish Rugby or any alternative venue at which a Match is played;
1.1.10 “Supporters Club” means the Edinburgh Rugby supporters club.
1.1.11 “Terms and Conditions” means these terms and conditions governing the issue and use of Tickets;
1.1.12 “Ticket” means a ticket for admission to each Match specified by Edinburgh Rugby as being included within the 1872 Club Membership Package, together with the use of a nominated seat at those Matches; and;
1.1.13 “you” means the holder of a Ticket (being the purchaser or an assignee of the purchaser, as relevant), (and “your” will be construed accordingly).

2. Formation of Contract

2.1 The Conditions of Entry govern how a Ticket is sold to you and entry to the Stadium is made available. These Terms and Conditions apply to Tickets sold by Edinburgh Rugby or on behalf of Edinburgh Rugby through Edinburgh Rugby’s authorised agents or distributors (including but not limited to Member Clubs).

2.2 The application, allocation, purchase or transfer of a Ticket to you constitutes your acceptance of the Conditions of Entry.

2.3 By applying for, purchasing and/or using a Ticket, you confirm that any personal information (such as your name, address or date of birth) provided as part of that process is accurate and up to date and you agree that Edinburgh Rugby will collect and process your personal information in accordance with its Privacy Policy (which is available on the Edinburgh Rugby Website).
2.4 The number of Tickets purchased may be subject to a limit, and this will be notified to before you make your booking. Edinburgh Rugby reserves the right to cancel any Tickets which it reasonably believes were bought in excess of this limit or were otherwise purchased in breach of these Terms and Conditions.
2.5 All Tickets are made available subject to a safety certificate for the Stadium being granted by the appropriate authorities and being in place for each Match.

3. Membership Package Benefits

The following benefits are included within the Membership Package:
▪ Entry to all regular season home Matches (2 European cup fixtures and 9 BKT URC fixtures);
▪ Access to a Category One Main Stand seat;
▪ Priority access to sales for Match tickets to knockout games including a 10% discount on tickets (subject to availability);
▪ One (1) onsite parking pass for up to four (4) people;
▪ Access to Edinburgh Rugby’s digital match day programme;
▪ Pre-match one course “Captains Choice” buffet meal;
▪ Access to pre-match Q&A sessions;
▪ Access to post-match dining with home team players;
▪ Access to post-match refreshments;
▪ Name displayed on Members Board;
▪ Free entry to “guess the score” competition with the chance to win a prize (separate competition Terms and Conditions will apply);
▪ Invitation to one (1) pre-season Match organised by Edinburgh Rugby (this invite will not include the hospitality benefits listed within Section 3 of the Membership Package);
▪ Private bar access on Match days; and
▪ Access to a cash bar during the half-time breaks during Matches. Dependent upon availability, the Membership Package may be available to purchase on a
match by match basis at the discretion of Edinburgh Rugby. If this option is purchased, the following benefits will not be included within the full Membership Package:
▪ Name displayed on members board;
▪ Priority access to sales for Match tickets to knockout games including a 10% discount on tickets; and
▪ Invitation to pre-season games.

4. Changes

Edinburgh Rugby reserves the right to make changes to the Conditions of Entry. Material changes to the Conditions of Entry will be notified to you by being displayed on the Edinburgh Rugby Website (and in the case of the Ground Rules at the Stadium).

5. Use of a Ticket & Admission

5.1 Tickets may be in the form of paper, mobile/bar code, print at home, wristband or chip technology or such other form that becomes available over time including paperless ticketing. Please ensure you take your Ticket with you on whatever medium is required.
5.2 You must retain your Ticket at all times (and, if you purchased your Ticket via the Supporters Club, your Supporters Club membership card) as you may be required to produce it together with evidence of your identity.
5.3 Subject to Edinburgh Rugby’s right to relocate you set out in Clause 5.13 below, a Ticket permits you to occupy, at the relevant Match, the seat or standing area indicated on the Ticket or stated on the confirmation receipt/email of purchase or otherwise notified to you by Edinburgh Rugby.
5.4 You may be refused admission into the Stadium if your Ticket is not validated by the control readers in place at the Stadium’s turnstiles. In the event your Ticket is not validated by such control readers you must notify Scottish Rugby’s Ticket Office prior to the commencement of the Match.
5.5 While at the Stadium, if you encounter any issue you must make an official, steward, representative or employee of Edinburgh Rugby or any police officer member aware.
5.6 Any person who enters the Stadium is liable to be searched by any official, steward, representative or employee of Edinburgh Rugby or any police officer for health and safety or security reasons and to ensure that they are complying with the Conditions of Entry, including any bag policy (when in operation at a Match). Edinburgh Rugby reserves the right to refuse admission to anybody that refuses to be searched.
5.7 Except for authorised press or media representatives holding official passes, or as permitted by the Ground Rules, you must not bring any equipment which is capable of recording footage of a Match into the Stadium or use such equipment for that purpose. Mobile telephones are allowed for personal and private use but not for recording Matches.
5.8 If you breach Clause 5.7 you may be refused admission to or be ejected from the Stadium and be required to deliver up any tapes, films, disks or other recordings or data to Edinburgh Rugby and the copyright in such recording or transmission is hereby assigned (by way of present assignment of future copyright) to Edinburgh Rugby.
5.9 Edinburgh Rugby or its commercial partners may from time to time create images and/or audio-visual footage of spectators attending the Stadium and this may include you. Edinburgh Rugby or its commercial partners (as the case may be) shall own all rights in these images and footage and will be entitled to use these:
5.9.1 to promote Edinburgh Rugby and its commercial partners; and
5.9.2 for any other purpose deemed reasonable by Edinburgh Rugby. Your entry into the Stadium is confirmation that you have consented to such use. If you are
under 14 years of age then either the parent or guardian who is accompanying you shall be deemed to have provided consent on your behalf.
5.10 You agree not to bring into, use or display any sponsorship, promotional or marketing materials within the Stadium.
5.11 You agree not to offer or distribute (either free or for sale by any person) any consumer item or commercial product of any nature within the Stadium.
5.12 If you leave the Stadium at any time on a Match day, you will not be entitled to re-enter except where Edinburgh Rugby expressly approves such re-entry.
5.13 Edinburgh Rugby may, in its reasonable discretion, relocate you to an alternative seat or standing area for any Match or part of a Match. Exercise of this right includes but is not limited to the following situations:
5.13.1 if Edinburgh Rugby is required under the rules of a competition to provide that seating or standing area for the use of the competition organizer;
5.13.2 if the section of the Stadium in which the seat or standing area purchased is located has been closed; or
5.13.3 for safety, security or other operational reasons. Reasonable efforts will be made to provide a comparable seat or standing area elsewhere in
the Stadium but this cannot be guaranteed.

6. Conditions of Transfer/Sale of Tickets

6.1 No Ticket may be offered, gifted or used as a prize, or as part of a competition, or for any other promotional or similar activity unless Edinburgh Rugby (in its absolute discretion) has given its prior written consent to do so.
6.2 No Ticket may be included, sold or offered as part of a Package or other similar activity or as part of any hospitality or travel or other commercial package unless Edinburgh Rugby (in its absolute discretion) has given its prior written consent to do so.
6.3 Permitted transfers/sales:
6.3.1 Accompanying persons – if you have purchased or obtained more than one Ticket for a Match, you may transfer or sell the additional Ticket(s) to a person that accompanies you to the Match (a “Transferee”) provided that:
a) the Transferee is known to you personally;
b) the Ticket is for the personal use of the Transferee;
c) you retain one Ticket for your own use;
d) you do not advertise the additional Ticket(s) for transfer or sale;
e) the Ticket is not transferred or sold for an amount which above face value;
f) the Transferee would otherwise have been entitled to purchase a Ticket and attend the Match;
g) the Ticket remains subject to the Conditions of Entry and the Conditions of Entry shall apply to the Transferee as if the Transferee was the original purchaser. It is your obligation to ensure that the Transferee is made aware of this;
h) the transfer or sale does not take place in the course of any business or for the
purpose of facilitating any third party’s business;
i) you must keep a record of the name and address of each Transferee; and
j) you must provide the name and address of each Transferee if asked to do so by any official, steward, representative or employee of Edinburgh Rugby or any police officer.
6.4 In addition to the Conditions of Entry, if you are a Member Club you must also comply with the Member Club Terms and Conditions.
6.5 Any breach of this Section 6 will be deemed to be a material breach and if you are found to have committed such a breach then your Tickets will be cancelled without refund.

7. Pricing & Ticketing Information

7.1 If Edinburgh Rugby discovers an error in the price or nature of the Ticket you have ordered from Edinburgh Rugby, Edinburgh Rugby will inform you as soon as possible and give you the option of reconfirming your order at the correct price/specification, or cancelling it. If Edinburgh Rugby is unable to contact you, it will treat the order as cancelled and you will be given a refund at the face value of the Ticket on request, provided the request is made within a reasonable period.
7.2 Edinburgh Rugby may apply a fee in addition to the Ticket price to cover the costs associated with processing and issuing Tickets purchased (including postage and delivery costs to reflect the chosen method of Ticket delivery). Any such fees will be non-fundable.
7.3 If a Membership Package is being paid for in instalments, such as direct debit, any tickets that form part of the Membership Package cannot be used while any instalment is overdue. Attempted use of a Membership in such circumstances may lead to deactivation of the membership until any outstanding amounts (which may include an administration charge and reasonable interest) are paid.
7.4 If a direct debit instalment is not honoured, Edinburgh Rugby may either re-present the instruction to your bank or building society for payment or ask for the missed payment to be paid by credit or debit card and charge you an administration fee of up to £10 per missed payment.
7.5 If outstanding sums are not paid within a reasonable period, Edinburgh Rugby may terminate the instalment arrangement and either require you to pay all sums due plus interest or terminate this agreement and seek to sell the remaining tickets that form part of the Membership Package, to a third party for the remainder of the Matches.
7.6 You may be subject to legal action by Edinburgh Rugby to recover any losses incurred if Edinburgh Rugby is unable to resell the remaining tickets that form part of the Membership Package and benefits as set out at Section 3. In addition, failure to pay may affect your ability to purchase tickets for future events or matches, or to pay by instalments in the future.

8. Changes to Date or Venue, Refunds and Exchange

8.1 Once you have purchased a Ticket or Membership Package, you will not be entitled to cancel it without the agreement of Edinburgh Rugby and no refund will be payable by Edinburgh Rugby for any Matches that you decide not to attend.
8.1.1 the dates, locations and times of all of Matches are subject to alteration and Edinburgh Rugby will have no liability to you if these are altered;
8.1.2 Edinburgh Rugby will use reasonable endeavours to publicise any changes to the date, locations and times of any Match as far in advance as possible via its website. Edinburgh Rugby recommends that you check its website on a regular basis in order to confirm the latest dates and times of Matches;
8.1.3 matches may be postponed, abandoned or relocated (for example, due to pitch or weather conditions, or other circumstances outside Edinburgh Rugby’s control). You should retain the Ticket you were originally issued. Subject to Clause 8.1.4 below, you will be entitled to attend the re-arranged Match using the same Ticket but Edinburgh Rugby does not accept any other liability to you in these circumstances;
8.1.4 matches may, occasionally, require to be played behind ‘closed doors’ meaning that no spectators can attend; and
8.1.5 If a Match is abandoned after 60 minutes, the Match will not be re-played, and You will not be entitled to a refund of Your Ticket for that Match.

8.2 If a Match is cancelled and not subsequently re-arranged, or requires to be played behind closed doors, you will be entitled to a refund that will be calculated on the basis of the face value allocated by Edinburgh Rugby to the ticket for that Match at the time that the Hospitality Package was sold to you. This may be lower than the face value of a ticket sold to a purchaser who has not purchased the Ticket as part of a Hospitality Package, as purchasing a Hospitality Package means that tickets are secured to attend the designated Matches prior to official pricing levels being confirmed.

8.3 Entry to any alternative venue will be subject to the ground rules applying at that venue.

9. Lost or Stolen Tickets

9.1 Edinburgh Rugby is not responsible for any Ticket which is lost, misplaced, damaged or stolen. If your Ticket is lost or stolen you should report this to Edinburgh Rugby as soon as possible. If your Ticket is stolen, you should also contact the police.

9.2 Subject to the provision of satisfactory evidence of loss or theft, Edinburgh Rugby may, at its option, issue you with a replacement Ticket upon payment by you of a non-refundable administration fee of up to £10. Edinburgh Rugby reserves the right to withdraw this replacement Ticket facility for any Match without notice or liability.

9.3 Edinburgh Rugby does not accept responsibility for any Ticket which has been lost or delayed in the postal system and does not guarantee that Tickets sent by Edinburgh Rugby to you by post will arrive in sufficient time for you to attend the Match. However, any reprints or reissue due to late delivery where you have paid for a premium postal service will be free of charge, subject to proof of postage and Edinburgh Rugby’s discretion (acting reasonably).

10. Cancellation & Withdrawal of Tickets

10.1 Without limiting any other remedies it may have, Edinburgh Rugby will be entitled to treat any Ticket that is (or that Edinburgh Rugby reasonably believe is intended to be) obtained, used or offered for sale in breach of the Conditions of Entry as void and all rights conferred by the Ticket will automatically cease and terminate, and in that event all rights conferred by that Ticket will be nullified and no refund will be due to you.

10.2 While at the Stadium you agree to behave in a reasonable, responsible and lawful manner and to comply with any applicable laws, regulations, guidelines and the instructions of any official, steward, representative or employee of Edinburgh Rugby or any police officer. You must not conduct yourself in any way that could bring Edinburgh Rugby or the sport of rugby union into disrepute. We reserve the right to refuse admission or eject you from the venue for any form of misconduct which is deemed detrimental to Edinburgh or breaches our Conditions of Entry.

10.3 If you commit a serious or any persistent breaches of the Conditions of Entry Edinburgh Rugby may take any, or any combination of, the following steps:

10.3.1 cancel, confiscate and/or deactivate the Ticket;
10.3.2 exclude you from future entry to the Stadium for each period as Edinburgh Rugby considers appropriate, in all of the circumstances;
10.3.3 exclude you from purchasing Tickets in the future;
10.3.4 withdraw any right to buy tickets for other matches or events;
10.3.5 cancel your participation in any membership scheme operated by or on behalf of Edinburgh Rugby;
10.3.6 terminate this agreement on written notice with immediate effect; and
10.3.7 take separate legal action against you. No refunds will be given in any of these circumstances.

10.4 The following actions will automatically constitute serious breaches of the Conditions of Entry:
10.4.1 breach of any of the Ground Rules;
10.4.2 committing a criminal offence in the Stadium or on the premises of Edinburgh Rugby;
10.4.3 endangering the health, safety or welfare of any person at or during a Match or while on the premises of Edinburgh Rugby, (which includes, but is not limited to, breaching any measures related to hygiene and physical distancing which may be in place at the Stadium);
10.4.4 causing damage to any property or premises of Edinburgh Rugby;
10.4.5 the sale or transfer (or offer for sale or transfer) of a Ticket to any person other than as permitted by these Terms and Conditions;
10.4.6 the supply of any misleading or incorrect information in any application for a Ticket or contained within your Scottish Rugby account;
10.4.7 any failure to pay or default of payment in respect of any sums owing to Edinburgh Rugby (or any third party) in respect of a Ticket;
10.4.8 any failure to comply with the instructions of an official, steward, representative or employee of Edinburgh Rugby or any police officer; or
10.4.9 accessing or attempting to access the pitch area of the Stadium without authorisation.

10.5 The list of actions which constitute a serious breach of the Conditions of Entry set out in Clause 10.4 above is not exhaustive. There may be other actions which Edinburgh Rugby deems to be a serious breach of the Conditions of Entry and entitle Edinburgh Rugby to exercise its rights under the Conditions of Entry.

10.6 Return or reactivation of a confiscated Ticket will be at the discretion of Edinburgh Rugby.

10.7 If you are advised by Edinburgh Rugby that your Ticket is void you should return the Ticket to Edinburgh Rugby immediately and make no attempt to access the Stadium on the date of any such Match.

11. Exclusion of Liability

11.1 You are responsible for your own safety and the safety of any accompanying children when you are at the Stadium.

11.2 Subject to Clause 11.5 below and to the maximum extent permitted by law, Edinburgh Rugby excludes any liability for any loss, injury or damage to persons or property in or around the Stadium.

11.3 All warranties, conditions and other terms implied by statute or common law are, to the fullest extent permitted by law, excluded from the Conditions of Entry.

11.4 Subject to Clause 11.5 below:
11.4.1 Edinburgh Rugby will not be responsible for any interruptions and/or restrictions to your view of the Match caused by: (i) the position of your seat; or (ii) the actions of other spectators; or (iii) the actions of any official, steward, representative, match personnel or employee of Edinburgh Rugby or the emergency services.
11.4.2 Edinburgh Rugby will not be liable to you whether in contract, delict (including negligence)
or for breach of statutory duty or in any way for (in each case whether direct or indirect) any indirect or consequential losses whatsoever; and
11.4.3 Edinburgh Rugby’s total liability to you in contract, delict (including negligence) or for breach of statutory duty or otherwise arising in connection with the Conditions of Entry will be limited to a sum equal to the total face value of the Ticket purchased by you from Edinburgh Rugby.
11.5 Nothing in the Conditions of Entry will serve to exclude or limit Edinburgh Rugby’s liability to you in respect of death or personal injury caused by or arising from Edinburgh Rugby’s negligence, or fraud.

12. General

12.1 If Edinburgh Rugby delays or fails to enforce any of the Conditions of Entry it will not mean that Edinburgh Rugby has waived its right to do so.
12.2 The Conditions of Entry are between Edinburgh Rugby and the person or entity to which Ticket(s) are sold, issued or transferred from time to time. Edinburgh Rugby shall be entitled to enforce the Conditions of Entry against any person or entity that has acquired, held, sold, transferred or otherwise used or attempted to use Ticket(s).
12.3 Edinburgh Rugby will be entitled to assign any of its rights and obligations under the Conditions of Entry provided that your rights are not adversely affected.
12.4 If it is found by a court of competent jurisdiction that any of the Conditions of Entry cannot be enforced for any reason, this will not prevent the other provisions from continuing to apply.

13. Governing Law

These Terms and Conditions and the Conditions of Entry are governed by Scots Law and any dispute relating to them will be subject to the exclusive jurisdiction of the Scottish Courts.

14. Epidemic, Pandemic or Public Health Emergency

You are required to observe and comply with all laws, regulations, rules and requirements relating to any epidemic, pandemic or public health situation which may arise from time to time and which Edinburgh Rugby may have to adopt as part of its operations at the Venue including but not limited to wearing of face coverings where applicable. In the event such measures are required, these will be communicated to you in advance of a Match. You accept by purchasing a ticket(s) that a Match may be subject to change / disruption or cancellation at short notice. It remains the decision of Edinburgh Rugby, following advice
introduced by any government or authority, to impose these rules.

15. Contact Us

You can contact Scottish Rugby about these Terms and Conditions and the Conditions of Entry by emailing [email protected]

Terms & Conditions – Glasgow Warriors

Glasgow Warriors – Warrior Nation Membership Terms and Conditions

These Terms set out the Agreement between the applicant whose details are provided during the online checkout-out process (the Member) and Scottish Rugby Union Limited, trading as Glasgow Warriors, a company incorporated under the laws of Scotland and registered under number SC132061 whose registered office is at BT Murrayfield, Edinburgh, EH12 5PJ (Glasgow Warriors).

Glasgow Warriors shall grant to the Member certain membership rights in return for payment to Glasgow Warriors, all in accordance with this Agreement.

The terms of the Agreement are:

1. Duration

Unless terminated earlier in accordance with Clause 5 below, this Agreement shall start on the day that the Member completes their online membership transaction with associated payment and shall continue until the later of the end of the 2022/23 United Rugby Championship season and the end of the 2022/23 Challenge Cup season (the Term).

Notwithstanding the foregoing, benefits are attributable to the 2022/23 season only, and a Member will not be entitled to any benefits in relation to the 2023/24 season of either rugby competition if one of them commences before the end of the Term.

2. Membership Fee

2.1 In consideration of the rights granted by Glasgow Warriors to the Member under this Agreement, the Member shall pay such fee as is set out at the point of purchase (the Fee) to Glasgow Warriors.

3. Rights & Benefits

3.1 In consideration of payment of the Fee by the Member, Glasgow Warriors shall provide the following non-exclusive rights and benefits to the Member during the Term:

• First access to buy up to two non-renewed Glasgow Warriors season tickets (subject to availability) for the 2022/23 season
• Priority access to buy up to two match tickets to a Glasgow Warriors pre-season fixture on Friday 2 September in Scotland (subject to availability)
• Priority access to buy up to two match ticket to a Glasgow Warriors pre-season fixture on Friday 9 September at Scotstoun Stadium (subject to availability)
• Pre-sale access to buy up to two match tickets for all United Rugby Championship league games at Scotstoun Stadium (subject to availability)
• Pre-sale access to buy up to two match tickets for all European pool games at Scotstoun Stadium (subject to availability)
• Priority access to buy match tickets to Edinburgh v Glasgow Warriors at BT Murrayfield in the 1872 Cup (URC league game) (subject to availability)
• Priority access to buy Glasgow Warriors away match ticket for European pool fixtures (subject to availability)
• Priority access to buy Glasgow Warriors play-off match tickets for United Rugby
• Championship and European Quarter-Final, Semi-Final and Final fixtures (subject to availability)
• Priority access to buy tickets to Scotland Women fixtures at Scotstoun Stadium (subject to availability)
• A welcome pack with exclusive Glasgow Warriors merchandise
• Money can’t buy experiences and prize draws:
  • PRIZE DRAW ONE (Renewal Window) Win your Season Ticket Membership for FREE
  • PRIZE DRAW TWO (Pre-Season) Win a Home or Away Shirt following the 2022/23 kit launch
  • PRIZE DRAW THREE (November 2022) Win two tickets to a Scotland Autumn Nations Series Fixture at BT Murrayfield
  • PRIZE DRAW FOUR (December 2022) Win two hospitality places to the 1872 Cup at Scotstoun Stadium
  • PRIZE DRAW FIVE (February 2023) Win a squad signed 2022/23 Glasgow Warriors Match Shirt
  • PRIZE DRAW SIX (April 2023) Win two tickets to a Scotland TikTok Women’s Six Nations Fixture
  • PRIZE DRAW SEVEN (May 2023) Win two seats at the Glasgow Warriors end of season Awards Dinner
• Exclusive offers and discounts from Glasgow Warriors Sponsors & Partners
• Invitation to a Members Event at Hilton Glasgow (September 2022)
• Invitation to an Open Training Session / Captain’s Run at Scotstoun Stadium (October 2022 and Easter 2023)
• Priority access to buy tickets to the end of season 2022/23 Glasgow Warriors Awards Dinner (subject to availability)
• Digital Magazine ‘Warrior’
• Exclusive club content delivered straight to your email

3.2 All match and season tickets and other benefits are subject to availability, sold on a ‘first come, first served’ basis and subject to the Member adhering to any allocated purchase time limits which will be set out at the time of offer. We cannot guarantee the availability of tickets within any specific category, so Members will be offered any available inventory across all categories, notwithstanding their category of membership.

3.3 All match and season tickets and other benefits remain subject to any associated ticket conditions of entry, issue or use as may be issued by Glasgow Warriors from time to time.

3.4 Glasgow Warriors retains the right, in its sole discretion, to substitute any or all of the rights and benefits set out in paragraph 3 above with other rights and benefits from time to time.

4. Member’s Obligations

4.1 The Member shall:

4.1.1 not exploit its rights in such a manner which brings the sport of rugby, Glasgow Warriors or any individual player or official into ridicule or disrepute;

4.1.2 not hold itself out as a sponsor of Glasgow Warriors or otherwise associate itself with Glasgow Warriors except strictly in accordance with and subject to the terms of this Agreement;

4.1.3 co-operate with and comply with all reasonable requests of Glasgow Warriors at all times during the Term; and

4.1.4 if the Member becomes aware of any threatened or actual unauthorised use of Glasgow Warriors’ intellectual property rights, the Member shall immediately notify the same to Glasgow Warriors in writing, setting out the facts in reasonable detail.

5. Termination

5.1 Without prejudice to any rights that have accrued under this Agreement or any of its rights or remedies, Glasgow Warriors may terminate this Agreement without liability if:

5.1.1 if the Member is in breach of any term of this Agreement; or

5.1.2 on giving not less than 28 days written notice to the Member.

5.2 Should Glasgow Warriors wish to exercise its rights under Clause 5.1.2 above and without prejudice to its right to terminate this Agreement, as a result of the occurrence of such event, the Parties agree to negotiate in good faith a pro-rata refund of the Fee payable by the Member effective immediately from any such agreement being reached.

5.3 On termination the Member agrees to immediately surrender any and all rights and benefits otherwise due under this Agreement.

6. Assignation

6.1 The Member shall not assign or attempt to assign in whole or in part the benefit of this agreement without the prior written consent of Glasgow Warriors.

6.2 Glasgow Warriors shall be entitled to assign any of its rights and obligations under this Agreement provided that the Member’s rights are not adversely affected.

7. Force Majeure

Neither party shall be in breach of this agreement nor liable for delay in performing, or failure to perform, any of its obligations under this agreement if such delay or failure result from events, circumstances or causes beyond its reasonable control.

8. General

8.1 All warranties, conditions and other terms which are not expressly stated in this Agreement (including, without limitation, those implied by statute or common law) are, to the fullest extent permitted by law, excluded from this Agreement.

8.2 Nothing in this Agreement shall limit or exclude either parties liability for:

8.2.1 death or personal injury resulting from that party’s negligence;

8.2.2 any damage or liability incurred by the other party as a result of a party’s fraud or fraudulent misrepresentation; or

8.2.3 any liability to the extent that it cannot be excluded or limited by law.

8.3 Subject to Clause 8.2:

8.3.1 Glasgow Warriors shall not be liable under or in connection with this Agreement for: any losses or damages which were not reasonably foreseeable by Glasgow Warriors at the time of entering into the Agreement; any loss of profits; any loss of business; any loss of goodwill; any loss of contract; any loss of anticipated savings; or any similar losses; and

8.3.2 Glasgow Warriors’ liability under or in connection with this Agreement shall be limited to a sum equal to the Fee in aggregate.

8.4 This Agreement sets out the entire agreement and understanding between the parties and supersedes all previous agreements and arrangements between them with regard to such transactions.

8.5 This Agreement shall be governed by Scottish law and the parties agree to submit to the non-exclusive jurisdiction of the courts of Scotland.

1. These Terms and Conditions apply to all tours of Scottish Gas Murrayfield Stadium (a “Stadium Tour”). By participating in a Stadium Tour, ticket holders are deemed to have accepted these Terms and Conditions.
2. Ticket holders should arrive no later than 15 minutes prior to their Stadium Tour start time and should assemble at the designated point within the Scottish Rugby Store. If the ticket holder is not present at the start time for the Stadium Tour for which they have registered, Scottish Rugby may (without compensation or refund) refuse to allow him/her to join the Stadium Tour. Please note that ticket holders and/or their bags may be searched by a member of Scottish Rugby staff and the Scottish Rugby reserves the right to refuse admission to the Stadium Tour if a ticket holder declines to be searched.
3. No food, drink or items liable to cause any damage to the Stadium may be brought on the Stadium Tour.
4. Young people aged 15 years or less must be accompanied by his/her parent, guardian or other adult who is responsible for their conduct.
5. Ticket holders must follow the lawful directions of the tour leader and any other representative of Scottish Rugby.
6. If at any time during the Stadium Tour, Scottish Rugby believes that behaviour of a ticket holder is unacceptable or likely to cause damage or injury to either that individual, any other person or the Stadium (including but not limited to drunken or unacceptable behaviour, any acts likely to cause damage or injury, threatening, disrespectful or violent behaviour), Scottish Rugby may ask the ticket holder to leave without compensation or refund. The ticket holder shall also be liable to Scottish Rugby for all costs, losses and liabilities resulting from that ticket holder’s actions.
7. If, in its sole discretion, Scottish Rugby deem that certain dress is inappropriate to enter part(s) of the Stadium, Scottish Rugby will be entitled to refuse admission to such part(s) without refund or compensation.
8. Please be aware that as Scottish Gas Murrayfield is a working stadium, certain parts of the stadium may be inaccessible to Stadium Tours without notice being given. As such, Scottish Rugby cannot guarantee that all advertised elements of the Stadium Tour route will be accessible at all times and Scottish Rugby reserves the right to alter or vary the route of the Stadium Tour at its discretion without compensation or refund.
9. Scottish Rugby reserves the right to cancel a Stadium Tour where this is reasonably necessary. In such circumstances, notice shall (if reasonably possible) be given to the applicable ticket holders and such ticket holders shall be entitled to either accept an alternative date/time or to receive a refund. No other compensation shall be payable.
10. No ticket to the Stadium Tour may be sold by the original purchaser to a person (or persons) for a price which is greater than the face value of the ticket. Advertising tickets to the Stadium Tour for sale in any forum including on any on-line auction or other website is strictly prohibited. Any such re-sale shall render the ticket void. Tickets remain the property of Scottish Rugby at all times.
11. Except for photography for bona fide private, non-commercial uses, the possession or operation of recording or transmission equipment of any kind is prohibited on the Stadium Tours. This includes, without limitation, photography, filming, audio and any other recording or transmission.
12. Scottish Rugby shall be entitled to refuse admission or re-admission to, or to eject from the Stadium, any person who does not comply with these Terms and Conditions.
13. Any promotion offered is, unless otherwise stated, solely applicable for pre-booked Stadium Tours. All promotions are run independently and no two or more promotions can be claimed at any one time.
14. All gift vouchers must be redeemed online via the Ticket booking platform and are non-refundable. Subject to Stadium Tour availability, gift vouchers are valid on any Stadium Tour taking place within 12 months of the purchase date of said gift voucher.
15. In addition to the stated value of the Ticket, Scottish Rugby may apply a transaction fee and/or a delivery fee for the processing and issue of Tickets purchased. The transaction fee includes payment method costs, costs of administration charges and other fulfilment charges. The delivery fee includes postage and delivery costs to reflect the chosen method of Ticket delivery.
16. All Ticket transactions, including purchaser’s personal data & marketing preferences will be processed in accordance with Scottish Rugby’s privacy policy located at: https://scottishrugby.org/privacy-policy/

All persons entering the stadium at Scotstoun (the ‘stadium’) are admitted only subject to these Rules, the bye-laws of Scottish Rugby and Glasgow Life and the ticket conditions applicable to the match. Entry to the ground shall be deemed to constitute unqualified acceptance of all these Rules and Regulations:

Scotstoun Stadium ground rules

a. All persons entering the stadium are admitted subject to the condition that they may be required to submit to search to prevent unauthorised items or dangerous articles being brought into the stadium which might be used to cause injury or damage to persons or property

b. All matches are played in accordance with the laws of the game of rugby football as framed by World Rugby and where applicable, such additional regulations and guidance produced by Scottish Rugby and Glasgow Life

c. Tickets are issued to club members, debenture holders and others for their personal use only, unless with the prior agreement of Scottish Rugby. Tickets shall be void if re-sold at a premium or for commercial purposes without the prior written consent of Scottish Rugby. In the event of any breach of this condition, Scottish Rugby reserves the right to cancel this ticket and to retain the money paid, or, if said person has entered the ground, have them ejected forthwith;

d. In general, the right of admission is reserved by Scottish Rugby and Glasgow Life and no transfers within the stadium are allowed;

e. With the exception of authorised press representatives holding accreditation issued by Scottish Rugby and Glasgow Life, no photographs, video recordings, sound recordings or similar may be taken within Stadium without the express prior written approval of Scottish Rugby or Glasgow Life. Entry to the stadium may be denied to persons with audio, visual and/or audio visual recording equipment of any sort including without limitation cameras, cassette recorders and microphones. In addition, no transmission, in whole or in part, in any form, or by any means electronic, mechanical, recording or otherwise is permitted save with a special authorisation in writing by Scottish Rugby, Glasgow Life or their appointed agents. Small amateur cameras are however permitted. By small, we mean pocket size digital cameras or SLR cameras with zoom lenses no more powerful than 300mm. Tripods are not permitted

f. Only persons specifically authorised in writing by Scottish Rugby or Glasgow Life are permitted to offer newspapers, periodicals, foodstuffs, souvenirs or any other articles for sale in the Stadium and any charitable collection will only be permitted within the Stadium with prior written consent of Scottish Rugby or Glasgow Life

g. Without limiting any other remedies it may have, Scottish Rugby or Glasgow Life will have the right in the case of any serious or persistent breach of these ground rules to refuse admission to the stadium or eject from the stadium (as applicable) any person. No refund will be payable by Scottish Rugby or Glasgow Life if Scottish Rugby or Glasgow Life takes any of these actions. The following actions will constitute a serious breach of the ground rules:

i. the possession of a container which is capable of holding liquid and which, if thrown, would be capable of causing injury to another person

ii. the possession of alcohol which has not been purchased from an authorised Scottish Rugby or Glasgow Life supplier inside the stadium

iii. being drunk

iv. the possession of any of the following: knives, fireworks, smoke canisters, airhorns, flares, weapons, dangerous or hazardous items, laser devices, bottles, glass vessels, cans, poles and any article that might be used as a weapon or compromise public safety

v. smoking in any part of the stadium

vi. persistent standing in seated areas whilst a match is in progress

vii. the possession of a banner or flag that bears material or slogans which are offensive, obscene, abusive or of a racist, homophobic or discriminatory nature

viii. the throwing of any object within the Stadium without lawful authority or excuse

ix. the use of foul, obscene, abusive or racist, homophobic or discriminatory language or gestures

x. any failure to comply with the instructions of an official, steward or employee of Scottish Rugby or any police officer

h. Under no circumstances is it permitted to throw any objects, whether on to the pitch or track or otherwise;

i. Flags on sticks or poles which measure more than 15mm diameter and are longer than 100cm, or any other item which, in the reasonable opinion of Scottish Rugby, its servants or agents, could be used as a weapon, are not allowed within the Stadium. All promotional, commercial, political or religious items of whatever nature, including but not limited to banners, signs, symbols and leaflets are prohibited and may not be brought into the Stadium unless authorised by Scottish Rugby or Glasgow Life

j. Unnecessary noise such as from the use of air horns, radio sets and behaviour likely to cause confusion, annoyance or nuisance of any kind, including racist, foul and abusive language is not permitted in any part of the Stadium

k. In accordance with the “Smoking, Health and Social Care (Scotland) Act 2005, Prohibition of Smoking in Certain Premises (Scotland) Regulations 2006” smoking within the Stadium is not permitted. Anyone breaching this rule will be asked to refrain from doing so and a refusal will be deemed as a breach of these rules and therefore the offender will be asked to leave the Stadium

l. Standing up, in seated areas, to view the game whilst in progress are to be discouraged and where it interferes with other spectators, the offending party will be asked to refrain from doing so, refusal will be deemed as a breach of these rules and therefore the offender may be asked to leave the Stadium

m. Spectators are not permitted to enter the field of play at any time, before, during or after the match period. Any person doing so may be ejected from the Stadium and may be liable for prosecution

n. In the event of an emergency evacuation broadcast or instructions given over the PA system or by Police or Stewards must be adhered to

o. Dogs are not permitted within the Stadium with the exception of guide dogs used for the purpose of directing visually impaired persons

p. Scottish Rugby and Glasgow Life shall be entitled to refuse admission or readmission to, or eject from the Stadium, any person who does not comply with these rules

q. CCTV cameras may be in use and recordings could be used in any proceedings.

1. Definitions

1.1 In these Conditions of Issue, the following words will have the following meanings:

1.1.1 “Conditions of Entry” means: (i) these Conditions of Issue; and (ii) the Ground Rules;

1.1.2 “Conditions of Issue” means these terms and conditions governing the issue and use of a Ticket;

1.1.3 “Event” means a musical, sporting or other event at the Stadium hosted by Scottish Rugby either on its own account or as agent for a third party;

1.1.4 “Ground Rules” means those ground rules issued by Scottish Rugby from time-to-time setting out the terms and conditions upon which spectators are granted admission to the Stadium (copies of which are on display at the Stadium, on the Scottish Rugby website at www.scottishrugby.org and which can also be obtained upon request from Scottish Rugby);

1.1.5 “Scottish Rugby” means Scottish Rugby Union Limited, a company incorporated in Scotland with registered number SC132061 and having its registered office at Murrayfield, Edinburgh EH12 5PJ;

1.1.6 “Stadium” means (i) Scottish Gas Murrayfield Stadium, Edinburgh, EH12 5PJ and its surrounding grounds owned, occupied or controlled by Scottish Rugby, or as the case may be (ii) Scotstoun Stadium, 72 Danes Drive, Glasgow, G14 9HD; or (iii) any alternative venue at which an Event takes place;

1.1.7 “Ticket” means an individual ticket for admission to an Event; and

1.1.8 “you” means the holder of a Ticket and ‘your’ will be construed accordingly.

2. Formation of Contract

2.1. These Conditions of Issue must be read in conjunction with the Ground Rules; together they comprise the Conditions of Entry under which a Ticket is sold to you and entry to the Stadium is made available. They apply only to Tickets sold by or on behalf of Scottish Rugby through its official outlets and not any sales via any secondary ticket service provider.

2.2. Purchase of a Ticket from Scottish Rugby constitutes acceptance of the Conditions of Entry.

2.3. You confirm that any personal data, such as your name and address or date of birth, that you provide as part of the ticket purchasing process are accurate and up to date and that you consent to Scottish Rugby using these, including passing these to those third parties and for the purposes stated, at the time of application, acceptance of your application or sale of the Ticket as the case may be.

2.4. All Tickets are sold subject to a safety certificate for the Stadium being granted by the appropriate authorities and being in place for the Event.

2.5. Scottish Rugby may place a limit on the number of Tickets that may be purchased in a single transaction or a series of transaction and reserves the right to cancel Tickets purchased in excess of this number, and provide a refund at the face value of the Tickets.

3. Admission

3.1. If you do not comply with the Conditions of Entry Scottish Rugby may, without prejudice to any other remedy it may have, refuse admission or eject you from the Stadium.

3.2. Tickets are not valid for any events at the Stadium other than the Event specified on the individual Ticket.

3.3. Subject to Scottish Rugby’s right to relocate you set out in Clause 3.14, a Ticket permits you to occupy, at the relevant Event, the seat indicated on the Ticket or stated on the confirmation receipt/email of purchase or otherwise notified to you by Scottish Rugby.

3.4. Scottish Rugby does not guarantee admission if you arrive at the Stadium less than thirty (30) minutes before the publicised kick-off time.

3.5. To be admitted to the Stadium, you must show a valid Ticket at the turnstile or other official entry point.

3.6. While at the Stadium you agree to behave in a reasonable, responsible and lawful manner and to comply with the instructions of any official, steward or employee of Scottish Rugby or any police officer.

3.7. Except for authorised press or media representatives holding official passes, or as permitted by the Ground Rules, you must not bring any equipment which is capable of recording footage of an Event into the Stadium or use such equipment for that purpose. Mobile telephones are allowed for personal and private use but not for recording Events.

3.8. If you breach Clause 3.7 you may be refused admission to or be ejected from the Stadium and be required to deliver up any tapes, films, disks or other recordings or data to Scottish Rugby. The copyright in such recording or transmission is hereby assigned (by way of present assignment of future copyright) to Scottish Rugby.

3.9. Scottish Rugby may from time to time create images and/or audio-visual footage of spectators attending the Stadium and this may include you. Scottish Rugby owns all rights in these images and footage and will be entitled to use these:

3.9.1. to promote Scottish Rugby and its commercial partners; and

3.9.2. for any other commercial activity.

You hereby give your consent to Scottish Rugby to use your image for these purposes.

3.10. You agree not to bring into, use or display any sponsorship, promotional or marketing materials within the Stadium.

3.11. You agree not to offer or distribute (either free or for sale by any person) any consumer item or commercial product of any nature within the Stadium.

3.12. Having gained access to the Event, if you then leave the Stadium at any time on an Event day, you will not be entitled to re-enter except where Scottish Rugby expressly approves such re-entry.

3.13. Where children are permitted at the Event, children aged two (2) or over must have a valid Ticket and be accompanied by an adult with a valid Ticket for the same Event. Children under the age of two (2) will be admitted to the Stadium for Events free of charge if they are accompanied by an adult with a valid Ticket for the same Event.

3.14. Scottish Rugby may, in its reasonable discretion, relocate you to an alternative seat for the Event or part of the Event. Exercise of this right includes but is not limited to the following situations:

3.14.1. if Scottish Rugby is required to provide that seating for the use of the Event organizer or third party for whom the Event is being run;

3.14.2. if the section of the Stadium in which the seat purchased is located has been closed; or

3.14.3. for safety, security or other operational reasons.

Reasonable efforts will be made to provide a comparable seat elsewhere in the Stadium.

4. Use of a Ticket

4.1. All Tickets remain the property of Scottish Rugby.

4.2. Please retain your Ticket at all times as you may be required to produce it together with evidence of your identity by any official, steward or employee of Scottish Rugby or any police officer.

4.3. You agree not to sell, assign or transfer the Ticket or the benefit of it to any other person without the prior written consent of Scottish Rugby, except that:-

4.3.1. if the Event organiser or third party for whom the Event is being run has expressly confirmed that the Official Secondary Ticketing Partner has been appointed for the Event, you may sell or transfer a Ticket using the services of the Official Secondary Ticket Partner, subject to the terms and conditions of that service. Please note this exception does not apply for any other secondary ticket marketplace provider and a sale or transfer of a Ticket or offering a ticket for sale or transfer in those circumstances may be treated as a serious breach of the Conditions of Entry entitling Scottish Rugby to take any of the steps listed in Clause 8.2, including cancellation of the Ticket and exclusion from future purchases;

4.3.2. if you have purchased Tickets on behalf of a group of people, you must retain one Ticket for your own use. The remaining Tickets are also subject to the Conditions of Entry and may be transferred to the other members of the group for their personal use provided that:

4.3.2.1. the other members of the group would otherwise have been entitled to purchase a Ticket and attend the Event;

4.3.2.2. the transfer is not for a payment or benefit which exceeds the face value of the Ticket;

4.3.2.3. the transfer does not take place in the course of any business or for the purpose of facilitating any third party’s business;

4.3.2.4. you make each member of the group aware that the Ticket is subject to the Conditions of Entry and that these apply as if the group member was the original purchaser; and

4.3.2.5. you will provide the names and addresses of the group members if asked to do so by any official, steward or employee of Scottish Rugby or any police officer;

4.3.3. if you and/or a guest are unable to attend the Event and you do not wish to sell or transfer the Ticket using the services of the Official Secondary Ticket Partner, you may transfer that Ticket to a person who is known to you personally, subject to the conditions stated in Clauses 4.3.2.1–4.3.2.5, with that person being treated as if they were a member of a group for the purposes of this Clause 4.3.3.

4.4. You must not offer Tickets as gifts or prizes in any competitions or other promotional activities, unless Scottish Rugby (in its absolute discretion) has given its prior written consent.

5. Pricing & Ticketing Information

5.1. If Scottish Rugby discovers an error in the price or nature of the Ticket you have ordered from Scottish Rugby, Scottish Rugby will inform you as soon as possible, and give you the option of reconfirming your order at the correct price/specification, or cancelling it. If Scottish Rugby is unable to contact you, it will treat the order as cancelled and you will be given a refund at the face value of the Ticket on request, provided the request is made within a reasonable period.

5.2 In addition to the stated value of the Ticket, Scottish Rugby may apply a transaction fee and/or a delivery fee for the processing and issue of Tickets purchased. The transaction fee includes payment method costs, costs of administration charges and other fulfilment charges. The delivery fee includes postage and delivery costs to reflect the chosen method of Ticket delivery.

6. Changes to Date or Venue, Refunds and Exchange

6.1. Once you have purchased a Ticket, you will not be entitled to cancel it without the agreement of Scottish Rugby and no refund will be payable by Scottish Rugby for the Event if you decide not to attend or are unable to attend.

6.2. In particular, you should note the following:

6.2.1. the Event may be postponed, cancelled, abandoned or relocated, for example, due to pitch, stadium or weather conditions, injury or illness to performers or other circumstances outside Scottish Rugby’s control). You should retain the Ticket you were originally issued. Subject to Clause 6.2.4, if the Event is re-arranged you will be entitled to attend the re-arranged Event using the same Ticket but Scottish Rugby does not accept any other liability to you in these circumstances;

6.2.2. Scottish Rugby will use reasonable endeavours to publicise any changes to the date, locations and times of an Event as far in advance as possible, via its website. Scottish Rugby recommends that you check its website on a regular basis in order to confirm the latest dates and times of Events;

6.2.3. an Event of a sporting nature may, occasionally, require to be played behind ‘closed doors’ meaning that no spectators are allowed to attend.

6.3. If the Event is cancelled and not subsequently re-arranged, or requires to be played behind closed doors, you will be entitled to a refund of the face value of your Ticket for the Event.

6.4. Entry to any alternative venue will be subject to the ground rules applying at that venue.

7. Lost or Stolen Tickets

7.1. Scottish Rugby is not responsible for any Ticket which is lost, misplaced, damaged or stolen. If your Ticket is lost or stolen you should report this to Scottish Rugby as soon as possible. If your Ticket is stolen, you should also contact the police.

7.2. Subject to the provision of satisfactory evidence of loss or theft, Scottish Rugby may, at its option, issue you with a replacement Ticket upon payment by you of a non-refundable administration fee of £10. Scottish Rugby reserves the right to withdraw this replacement Ticket facility for any Event without notice or liability.

7.3. Scottish Rugby does not accept responsibility for any Ticket which has been lost or delayed in the postal system and does not guarantee that Tickets sent by Scottish Rugby to you by post will arrive in sufficient time for you to attend the Event. However, any reprints or reissue due to late delivery where you have paid for a premium postal service will be free of charge, subject to proof of postage and Scottish Rugby’s discretion (acting reasonably).

8. Cancellation & Withdrawal of Ticket

8.1. Without limiting any other remedies it may have, Scottish Rugby will be entitled to treat any Ticket obtained, used or offered for sale in breach of the Conditions of Entry as void and in that event all rights conferred by that Ticket will be nullified.

8.2. If you commit a serious or any persistent breaches of the Conditions of Entry Scottish Rugby may take any, or any combination of, the following steps:

8.2.1. issue a warning;

8.2.2. refuse entry to the Stadium;

8.2.3. eject you from the Stadium;

8.2.4. cancel, confiscate and/or deactivate the Ticket;

8.2.5. exclude you from future entry to the Stadium for such period as Scottish Rugby considers appropriate, in all of the circumstances;

8.2.6. exclude you from purchasing Tickets in the future;

8.2.7. withdraw any right to buy tickets for other events at the Stadium;

8.2.8. cancel your participation in any membership scheme operated by or on behalf of Scottish Rugby;

8.2.9. terminate this agreement on written notice with immediate effect; and

8.2.10. take separate legal action against you.

No refunds will be given in any of these circumstances.

8.3. The following actions will automatically constitute serious breaches of the Conditions of Entry:

8.3.1. breach of any of the Ground Rules;

8.3.2. committing a criminal offence in the Stadium or on the premises of Scottish Rugby;

8.3.3. endangering the health, safety or welfare of any person at or during an Event or while on the premises of Scottish Rugby;

8.3.4. causing damage to any property or premises of Scottish Rugby;

8.3.5. sale or transfer of a Ticket to any person other than as permitted by the Conditions of Issue;

8.3.6. the supply of any misleading or incorrect information in any application for a Ticket;

8.3.7. any failure to pay or default of payment in respect of any sums owing to Scottish Rugby (or any third party) in respect of a Ticket;

8.3.8. any failure to comply with the instructions of an official, steward or employee of Scottish Rugby or any police officer;

8.3.9. accessing or attempting to access the pitch area of the Stadium without authorisation.

8.4. The list of actions which constitute a serious breach of the Conditions of Entry set out in Clause 8.3 is not exhaustive. There may be other actions which Scottish Rugby deems to be a serious breach of the Conditions of Entry and entitle Scottish Rugby to exercise its rights under the Conditions of Entry.

8.5. Return or reactivation of a confiscated Ticket will be at the discretion of Scottish Rugby.

9. Exclusion of Liability

9.1. You are responsible for your own safety and the safety of any accompanying children when you are at the Stadium.

9.2. Subject to Clause 9.5 and to the maximum extent permitted by law, Scottish Rugby excludes any liability for any loss, injury or damage to persons or property in or around the Stadium.

9.3. All warranties, conditions and other terms implied by statute or common law are, to the fullest extent permitted by law, excluded from the Conditions of Entry.

9.4. Subject to Clause 9.5:

9.4.1. Scottish Rugby will not be responsible for any interruptions and/or restrictions to your view of or at the Event caused by: (i) the position of your seat; or (ii) the actions of other spectators; or (iii) the actions of Scottish Rugby personnel or the emergency services.

9.4.2. Scottish Rugby will not be liable to you whether in contract, delict (including negligence) or for breach of statutory duty or in any way for (in each case whether direct or indirect) any indirect or consequential losses whatsoever; and

9.4.3. Scottish Rugby’s total liability to you in contract, delict (including negligence) or for breach of statutory duty or otherwise arising in connection with this agreement will be limited to a sum equal to the total face value of the Ticket purchased by you from Scottish Rugby.

9.5. Nothing in the Conditions of Entry will serve to exclude or limit Scottish Rugby’s liability to you in respect of death or personal injury caused by or arising from Scottish Rugby’s negligence, or fraud.

10. General

10.1. If Scottish Rugby delays or fails to enforce any of these Conditions of Entry it will not mean that Scottish Rugby has waived its right to do so.

10.2. Scottish Rugby will be entitled to assign any of its rights and obligations under the Conditions of Entry provided that your rights are not adversely affected.

10.3. If it is found by a court of competent jurisdiction that any of the Conditions of Entry cannot be enforced for any reason, this will not prevent the other provisions from continuing to apply.

11. Governing Law

These Conditions of Issue and the Conditions of Entry are governed by Scots Law and any dispute relating to them will be subject to the exclusive jurisdiction of the Scottish Courts.

The following terms and conditions (the “Membership T&Cs”) apply to all purchaser of the Junior Supports Club (as defined below). Purchase of Junior Supports Club and use of the benefits it confers are subject to these Membership T&Cs.

1. DEFINITIONS

1.1. In these Membership T&Cs, the following words and phrases shall have the following meanings (unless stated otherwise):

“Member” means each person who is registered as an official member of Scottish Rugby’s Junior Supporters Club and is entitled to the benefits of Membership, subject to these terms and conditions;

“Membership” means membership of each Junior Supporters Club operated by Scottish Rugby;

“Membership Benefits” means, in respect of each Junior Supporters Club, the benefits to which a Member of that Junior Supporters Club is entitled, as set out on the Website from time to time;

“Membership Card” means a card/certificate issued to each Member by Scottish Rugby which evidences Membership by the Member;

“Junior Supporters Club” means the membership clubs as further described at the below clause 2.1 of these Membership T&Cs;

“Purchaser” means a person over the age of 18 purchasing the Junior Supporters Club. By purchasing a Membership, the Purchaser certifies that they have read and understood these Membership T&Cs and shall make the Member aware of these Membership T&Cs and shall ensure that the Member complies with these Membership T&Cs;

“Scottish Rugby” means Scottish Rugby Union Limited;

“Website” means Scottish Rugby’s website at www.eticketing.co.uk/scottishrugby/; and

“Year” means the period of 12 calendar months from date of purchase.

2. TYPES OF MEMBERSHIP

2.1. Membership of the Junior Supports Club will be made available to individuals at Scottish Rugby’s sole discretion. Scottish Rugby currently has three (3) Junior Supports Clubs as follows (as may be amended by Scottish Rugby from time to time):

Scotland Pack – available to individuals aged between 13 and 17 years old as at the date of initial purchase of the Membership;

Junior Thistles – available to individuals aged between 5 and 12 years old as at the date of initial purchase of the Membership; and

Little Lochies – available to individuals aged up to 4 years old as at the date of initial purchase of the Membership.

2.2. If, during the course of the Year, a Member reaches an age which would place that Member outside the age limits for his/her current Membership, such Member shall continue with his/her Membership (and continue to be entitled to the same Membership Benefits associated with that Membership) until the subsequent Year, at which time the Member will, subject to purchase/renewal, be upgraded to the appropriate Membership for his/her age.

2.3. Application for Membership shall be made on the official Website. Scottish Rugby reserves the right to refuse any application for Membership in its absolute discretion without giving reasons.

3. MEMBERSHIP FEES AND PAYMENTS

3.1 As part of the purchase process:

3.1.1. the Member’s parent and/or legal guardian shall be required to complete the purchase process and agrees to the Member being subject to these Membership T&Cs. The email address of the Members parent and/or legal guardian must be provided as part of the purchase process; or

3.1.2. If the Purchaser is not the Member’s parent and/or legal guardian, the Purchaser shall be required to confirm as part of the purchase process that they have the consent of the prospective Member’s parent and/or legal guardian to the purchase of the Junior Supports Club for the Member and the parent or guardian agrees to the Member being subject to these Membership T&Cs.

3.2. The sale of the Junior Supporters Club is subject to the Purchaser providing Scottish Rugby with full payment of the relevant Membership Fee.

4. MEMBERSHIP TERM

4.1. Your Membership starts from purchase and shall continue for a period of one (1) year.

5. DISPATCH OF MEMBERSHIP CARD AND BENEFITS

5.1. All Members shall be issued with a Membership Card.

5.2. Membership Benefits will be dispatched within 30 days of purchase.

5.3 Scottish Rugby may apply a fee in addition to the Membership price to cover the postage costs associated with processing and issuing of the Membership Benefits purchased (including postage and delivery costs to reflect the chosen method of delivery). Any such additional fee will not exceed the relevant costs borne by Scottish Rugby.

6. DATA PROTECTION

6.1. Each Purchaser and Member acknowledges and agrees that the personal data provided by them to Scottish Rugby shall be collected, stored and used by Scottish Rugby in accordance with General Data Protection Regulation (EU2016/679), the Data Protection Act 2018 and Scottish Rugby’s Privacy Notice (available on the Website: https://www.scottishrugby.org/privacy-policy).

6.2. Personal data is collected for the purpose of maintaining the Junior Supporters Club, this is required for the performance of these Membership T&Cs.

6.3. You will receive communications from Scottish Rugby in connection with your membership and benefits. All other marketing communications are managed in accordance with your account settings which you can update in your account preference centre.

7. GENERAL

7.1. Scottish Rugby reserves the right to re-brand or otherwise vary any of the Memberships, at any time provided that such variation shall result in the Member receiving the same or substantially similar Membership Benefits to those the Member was entitled to receive prior to such variation. Members may, at the sole discretion of Scottish Rugby, be transferred to such additional or replacement Junior Supporters Club without prior notice provided always that the Member shall be entitled to the same or substantially similar Membership Benefits under the new Junior Supporters Club as the Member was under the Junior Supporters Club from which the Member was transferred.

7.2. These Membership T&Cs compromise the entire agreement between Scottish Rugby and the Purchaser/Member in relation to the purchase of the Junior Supporters Club and all ancillary benefits.

7.3. If it is found by a court of competent jurisdiction that any of these Membership T&Cs cannot be enforced for any reason, this will not prevent the other provisions from continuing to apply.

7.4. These Membership T&Cs are governed by Scots Law and any dispute relating to them will be subject to the exclusive jurisdiction of the Scottish Courts.

8. CONTACT US

8.1. You can contact Scottish Rugby about these Membership T&Cs by phoning 0131 346 5160 or by emailing [email protected].

The following terms and conditions (the “Membership T&Cs”) apply to all purchasers of the Supporters Club (as defined below). These Membership T&Cs are to be read in conjunction with the Ticket T&Cs, the Ground Rules, the Website T&Cs (as applicable) and any other relevant terms and conditions referred to herein or are provided by Scottish Rugby from time to time (together the “Associated T&Cs”). Purchase of a Membership and use of the benefits it confers are subject to these Membership T&Cs and the applicable Associated T&Cs.

1. DEFINITIONS

1.1. In these Membership T&Cs, the following words and phrases shall have the following meanings (unless stated otherwise):

“Ground” means Scottish Gas Murrayfield, Edinburgh, EH12 5PJ (or such other ground to which Scottish Rugby relocates on a temporary or permanent basis to the extent that Scottish Gas Murrayfield is available for use by Scottish Rugby);

“Ground Rules” means the ground regulations issued by Scottish Rugby, as may be updated from time to time, that set out the terms and conditions upon which spectators are granted entry to the Ground, a copy of which is available on the Website;

“Home Match” means a match played at the Ground;

“Match Ticket T&Cs” means terms and conditions with which all individuals attending a Match at the Ground must comply, as may be updated from time to time. A copy of these terms is available on the Website;

“Member” means each person who is registered as an official member of Scottish Rugby’s Supporters Club and is entitled to the benefits of Membership, subject to these terms and conditions;

“Membership” means membership of each Supporters Club operated by Scottish Rugby;

“Membership Benefits” means, in respect of each Supporters Club, the benefits to which a Member of that Supporters Club is entitled, as set out on the Website from time to time;

“Membership Card” means a digital card issued to each Member by Scottish Rugby which evidences Membership by the Member;

“Priority Membership Sales Period” means a period of time as determined by Scottish Rugby prior to Home Match tickets going on general sale during which Members will have priority in accordance with the below clause 5.2;

“Purchaser” means a person purchasing a Membership. The Purchaser certifies that they have read and understood these Membership T&Cs and shall comply with these Membership T&Cs;

“Scottish Rugby” means Scottish Rugby Union Limited;

“Supporters Club” means the Scottish Rugby supporters club;

“Website” means Scottish Rugby’s website at www.scottishrugby.org.

2. MEMBERSHIP

2.1. Membership of the Supporters Club will be made available to individuals at Scottish Rugby’s sole discretion.

2.2 Membership is non-transferable to another person, and no more than one (1) Membership per person shall be permitted. If a Member is found to have multiple records, they may have all of their Memberships cancelled, at Scottish Rugby’s sole discretion.

2.3. Scottish Rugby reserves the right to refuse any application for Membership in its absolute discretion without giving reasons.

3. MEMBERSHIP FEES AND PAYMENTS

3.1. In consideration of the rights granted by Scottish Rugby to the Member under this Agreement, the Member shall pay such fee as is set out at the point of purchase (the Fee) to Scottish Rugby.

3.2. Membership of the Supporters Club may be purchased online on the Website.

3.3 In consideration of payment of the Fee by the Member, Scottish Rugby shall provide the non-exclusive rights and benefits set out on the Website (or as may be updated from time to time at Scottish Rugby’s reasonable discretion) to the Member during the Term.

3.4 The non-exclusive rights and benefits set out on the Website are indicative and purchase of a Membership shall not serve as a guarantee that any minimum level of benefits will be provided during the Term.

4. MEMBERSHIP TERM

Your Membership starts from date of purchase and shall continue until 31 December for the year the membership is purchased for e.g. the 2024 SSC membership will cease on 31st December 2024 (the “Term”)

5. DISPATCH OF MEMBERSHIP CARD AND BENEFITS

5.1. All Membership Cards will be dispatched electronically to the email of the registered holder within 30 days of Membership purchase.

5.2 Following the purchase of a Supporters Club Membership, and subject to availability (in particular taking into account whether and to what level matches are permitted to be played in front of a crowd in accordance with Scottish Government guidance), a Member shall be entitled to apply for Home Match tickets during the Priority Membership Sales Period.

5.3 For the avoidance of doubt, Membership does not guarantee that a Member will be entitled to purchase a match ticket for any match or to attend any of Scottish Rugby’s matches. Further, in line with Covid-19 restrictions, the offering by Scottish Rugby of a Membership does not guarantee that any matches will be made available for crowds during the Term.

6. SUSPENSION/TERMINATION OF SUPPORTERS CLUB MEMBERSHIP

6.1. Scottish Rugby may suspend a Member’s access to the Supporters Club at any time at its sole discretion. If Scottish Rugby does choose to suspend a Membership, it will inform the Member within a reasonable time. However, Scottish Rugby is under no obligation to inform the Member of the reasons for the suspension or when the suspension may end.

6.2. Scottish Rugby can terminate your Membership immediately on written notice if:

6.2.1. the Member breaches these Membership T&Cs or any Associated T&Cs;

6.2.2. the Member acts or is reasonably suspected of acting in any manner which is inconsistent with or violates these Membership T&Cs or any Associated T&Cs; or

6.2.3. Scottish Rugby reasonably believes an unauthorised person is attempting to access the Supporters Club using a Member’s account.

6.3. Scottish Rugby may terminate the Supporters Club at any point by giving the Member 30 days’ notice by email.

6.4. In the event that a Membership Card is withdrawn or cancelled, Scottish Rugby reserves the right to exclude the relevant Member from applying for any future Supporters Club maintained or organised by Scottish Rugby.

7. MEMBER OBLIGATIONS

7.1 The Member shall:

7.1.1. not exploit its rights in such a manner which brings the sport of rugby, Scottish Rugby or any individual player or official into ridicule or disrepute;

7.1.2. not hold itself out as a sponsor of Scottish Rugby or otherwise associate itself with Scottish Rugby except strictly in accordance with and subject to these Terms and Conditions; and

7.1.3. co-operate with and comply with all reasonable requests of Scottish Rugby at all times during the Term.

8. FORCE MAJEURE

Neither party shall be in breach of this agreement nor liable for delay in performing, or failure to perform, any of its obligations under this agreement if such delay or failure result from events, circumstances or causes beyond its reasonable control.

9. DATA PROTECTION

9.1. Each Member acknowledges and agrees that the personal data provided by them to Scottish Rugby shall be collected, stored and used by Scottish Rugby in accordance with General Data Protection Regulation (EU2016/679), the Data Protection Act 2018 and Scottish Rugby’s Privacy Notice (available on the Website: https://www.scottishrugby.org/privacy-policy).

9.2. Personal data is collected for the purpose of maintaining the Supporters Club, this is required for the performance of these Membership T&Cs.

9.3. You will receive communications from Scottish Rugby in connection with your membership and benefits. All other marketing communications are managed in accordance with your account settings which you can update in your account preference centre.

10. GENERAL

10.1. Scottish Rugby reserves the right to re-brand or otherwise vary any of the Memberships, at any time provided that such variation shall result in the Member receiving the same or substantially similar Membership Benefits to those the Member was entitled to receive prior to such variation. Members may, at the sole discretion of Scottish Rugby, be transferred to such additional or replacement Supporters Club without prior notice provided always that the Member shall be entitled to the same or substantially similar Membership Benefits under the new Supporters Club as the Member was under the Supporters Club from which the Member was transferred.

10.2. All warranties, conditions and other terms which are not expressly stated in these Membership T&Cs (including, without limitation, those implied by statute or common law) are, to the fullest extent permitted by law, excluded.

10.3. Nothing in these Membership T&Cs shall limit or exclude either party’s liability for:

10.3.1. death or personal injury resulting from that party’s negligence;

10.3.2. any damage or liability incurred by the other party as a result of a party’s fraud or fraudulent misrepresentation; or

10.3.3. any liability to the extent that it cannot be excluded or limited by law.

10.4. Subject to Clause 10.3:

10.4.1. Scottish Rugby shall not be liable under or in connection with these Membership T&Cs for: any losses or damages which were not reasonably foreseeable by Scottish Rugby at the time of entering into the Membership T&Cs; any loss of profits; any loss of business; any loss of goodwill; any loss of contract; any loss of anticipated savings; or any similar losses; and

10.4.2. Scottish Rugby’s liability under or in connection with these Membership T&Cs shall be limited to a sum equal to the Fee in aggregate.

10.5. These Membership T&Cs and any Associated T&Cs compromise the entire agreement between Scottish Rugby and the Purchaser/Member in relation to the purchase of the Supporters Club and all ancillary benefits.

10.6. If it is found by a court of competent jurisdiction that any of these Membership T&Cs cannot be enforced for any reason, this will not prevent the other provisions from continuing to apply.

10.7. These Membership T&Cs are governed by Scots Law and any dispute relating to them will be subject to the exclusive jurisdiction of the Scottish Courts.

11. CONTACT US

You can contact Scottish Rugby about these Membership T&Cs by emailing [email protected].